UMAI Description
Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.
UMAI Alternatives
Silverware
At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues.
As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business.
Set the gold standard with Silverware.
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TablesReady
Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow.
* Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat.
* Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow.
* Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed.
*There is no app that you or your customers can download.
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Agilysys Seat
Maximize seating efficiency no matter the type of venue. Whether it’s a restaurant, pool cabanas, sports stadium, or gaming tables, allow your patrons to select their desired seats while you enhance space utilization and uphold social distancing protocols. This comprehensive online reservation system encompasses wait-list management and venue oversight, all aimed at ensuring guest satisfaction. It offers unparalleled flexibility for the seamless online selection of cabanas, gaming table spots, stadium seating, and dining tables. Empower your guests to pick their ideal location while you strategically manage social distancing and optimize the overall space within the venue. This innovative system stands out in the market, providing a comprehensive view of availability across all locations. You can utilize various seating configurations for specific dates, holidays, and special occasions, as well as create unique layouts tailored to certain events, while also accepting diverse payment options to cater to families, seniors, and more. Not only does this enhance the guest experience, but it also streamlines operational efficiency, making it a vital tool for any venue operator.
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Yelp Guest Manager
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
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Pricing
Pricing Starts At:
$80
Pricing Information:
Monthly, Quarterly, Bi-annually and Annually with discounts.
Integrations
Company Details
Company:
UMAI Restaurant Software
Year Founded:
2016
Headquarters:
Malaysia, Portugal
Website:
www.umai.io
Media
Reduce manual work and boost your bottom line with automated reservations.
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support
UMAI Features and Options
Restaurant Management Software
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations Software
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
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