Use the comparison tool below to compare the top Shipment Tracking software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Dispatch Science automates and optimizes all your deliveries. As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes. Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms. Our solution can be used in any industry where deliveries are required, such as: -Courier and parcel delivery -eCommerce last mile deliveries -Manufacturing distribution -3PL -Restaurant, food and beverage distribution -Medical, hospital, and pharmaceutical deliveries -Retail last mile distributio
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CXT Software
$340 per month 67 RatingsCXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust. Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence. Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes. With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight. Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software. -
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Cahoot
53 RatingsCahoot, the next-generation eCommerce order fulfillment system, is powered by our easy-to-use eCommerce fulfillment software. We offer nationwide 1-day or 2-day delivery to more than 90% of the US population through our network of eCommerce fulfillment centers. Cahoot offers reliable and affordable US fulfillment services to major marketplaces like Amazon, eBay, and Walmart. We integrate with the most popular eCommerce platforms and shopping carts including Shopify, Shopify Plus and Magento. Cahoot, the first peer-to-peer eCommerce fulfillment platform in the world - think Airbnb for eCommerce fulfillment. Our fulfillment rates are often lower than traditional 3PL fulfillment networks. -
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AutoDS
AutoDS
15 RatingsAutoDS has already helped over 40,000 dropshippers automate dropshipping businesses We automate the entire A-Z dropshipping process from product import to order fulfillment from over 25 US and CN dropshipping suppliers. -
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MarkMagic
CYBRA Corporation
10 RatingsMarkMagic barcode label software makes it easy to design and print barcode labels, electronic forms, and RFID tags that you need to communicate your needs with customers and suppliers. MarkMagic is the barcoding engine in the most popular warehouse management software, such as Infor, Honeywell Intelligrated and Apparel Business Systems. MarkMagic is powerful and simple to use. You'll see why thousands upon thousands of software vendors and customers around the world rely on it to create business critical documents. -
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Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth!
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Transport Management Software for businesses to handle freight shipments in a single system. Cargoson is not a new carrier or a freight market platform, but an online platform that makes it easy to manage shipments and maintains all existing cooperation agreements with different carriers. Cargoson consolidates all freight inquiries into one window and makes it convenient to place transport orders to different carriers. Cargoson has developed electronic integrations with all major carriers and each time the customer places an order through Cargoson, the order is forwarded to the desired carrier. As a result, the customer has a complete overview of their order history with various freight partners. In case the form of cooperation with transport partners is a fixed price list Cargoson allows the customer’s personal price lists to be uploaded securely. If a customer has previously agreed on a price list with a transport partner then Cargoson platform allows it to be uploaded securely to the system and subsequently place orders to carrier based on this price list. Different price lists can be compared and customer sees the price instantly after entering the shipment information. As a result, the customer is aware of the ex
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TrackingMore
TrackingMore
$11 per month 5 RatingsTrackingMore is an all-in-one shipment tracking platform, integrating over 1,300 carriers and 80 airlines worldwide. Our solution provides businesses with automated tracking workflows and real-time shipment visibility through a unified API and dashboard. Since 2014, more than 10,000 businesses across e-commerce, logistics and retail industries have trusted TrackingMore to streamline their tracking operations and enhance delivery transparency. -
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Shipsy is a leader in logistics and transport management software. It helps businesses streamline and automate logistics and transportation operations to ensure timely deliveries, real time tracking, reduced costs, and complete visibility with customers. Shipsy also offers shipment management software to manage freight and import-export, and a 3PL aggregator platform that allows you to manage multiple logistics partners from one place.
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OnTime 360 is a delivery management software, built to accommodate custom delivery workflows. OnTime comes with more features for a lower price. This includes a customizable customer portal, an all-in-one driver mobile app, a dispatch interface, and a complete management suite. OnTime offers international support for nearly 300 countries and is easily customizable to support couriers, pharmacy delivery, restaurant delivery, grocery delivery, LTL, B2B delivery, and non-emergency medical transportation. Our low monthly subscription rate includes comprehensive technical support and the features that you use most often in your organization. Flexible integrations are possible with the OnTime API, an EDI Extension, and a custom SDK. Integrate directly with QuickBooks, FreshBooks, or XERO with built-in OnTime extensions. OnTime 360's flexibility and power can be best evaluated by creating a free account. Or if you prefer a personal walk-through of the software, book a live demo to see the software for yourself.
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WISMOlabs is a tool that helps eCommerce retailers provide exceptional customer service after purchase. This includes shipment tracking, notifications, and more. It communicates with customers when they are most open to it and builds brand loyalty through personalization, intelligent marketing, and keeping customers informed throughout the order process. Retailers can generate 20-30X ROI, increase brand loyalty, improve LTV by at least 100%, increase customer satisfaction, and reduce WISMO support calls up to 90%. If your customers trust you and you provide great customer service, they will continue to buy from you. Display relevant marketing messages when your customers are most open to them. Customers track their purchases on average 3 to 6 times. You are responsible for the tracking experience, not the shipping carrier. It's important to provide a friction-free experience for customers as possible as part of the post-purchase experience.
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WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator with complete SEO schemas and Social Integration Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity Based on historical processing and delivery, the Delivery Estimate Algorithm Survey on Customer Satisfaction Score and Net Promoter Score Analytics & Statistics for data-driven decisions Branded Tracking Page to provide a premium self-service tracking experience Integrations Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup Shopify - Complete integration with Order Tracking and Returns BigCommerce - Integration from Zapier App Order Tracking Celigo - Netsuite – Full integration via Celigo
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GoFreight is a web platform that offers all-in-one functionality. It includes booking, quotation, sales and management functions as well as accounting. It also has special features such as a to-do list and in-app security filing. Central document center, WYSIWYG format editing, profit-volume chat, executive dashboard. These features allow for a more efficient workflow and provide real-time business insight for managers. These features are not the only things that distinguish it from other freight forwarders. Freight forwarders also benefit from its slick UI & UX design, which is constantly updated with new features. The company's innovative vision and user-centric approach led to it being selected as one the 15 Most Promising Logistics Startups of 2019.
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The only shipping app that is more than a shipping application. This app is designed to help online shops that are customer-oriented grow their sales and reduce costs. All your orders in one place. We make it easy to manage all your orders, no matter if you own an eCommerce shop or an omnichannel business. Automated tools and tools that can increase your fulfilment speed by 4x. Outvio is designed for speed, flexibility, and optimization. You can print 100 shipping labels at once using Smart Barcode Scan Mode, or create your own shipping rules. Outvio is flexible and adaptable to your business operations. Enhance customer loyalty and the shopping experience. You can take control of the entire delivery process with your personalized tracking pages and perfectly timed email notifications. You can use the delivery flow to promote sales events or offers. Our AI can help you deal with delays before customers even know.
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Omega Order Tracking
Omega Theme
$9.99 per month 1 RatingOmega Order Tracking was designed to increase customer satisfaction, loyalty and retention rates. You can track your order across multiple carriers, receive notifications of shipment status and view shipping information all in one place. You can enjoy a hassle-free and smooth tracking experience with a branded tracking page and estimated delivery date/ETA. Marketing assets increase upsell and cross-sell. Reduce WISMO by using SEO-optimized, auto-translated notifications of shipment updates. -
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HandiFox
TecomGroup
$39HandiFox is an inventory and sales management solution tightly integrated with QuickBooks. It helps business owners automate their inventory process and boost efficiency in acquiring, managing and selling goods. Handifox Desktop offers the best of both worlds - the power of desktop in the office and the flexibility of using mobile devices in the field, keeping all parts of your business in sync. Handifox Online is a cloud-based app which can be accessed via any browser or iOS/Android mobile app. -
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Appath
Appath
$15 per monthAppath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping. Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features. Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx. -
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DispatchTrack
DispatchTrack
Promise. Deliver. Delight. The leading solution provider of right-time delivery management software, DispatchTrack helps top brands around the world power successful deliveries 180 million times a year. Since 2010, our scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our AI-powered routing engine ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers. When businesses make promises to their customers—DispatchTrack makes sure they deliver. -
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AfterShip
AfterShip
$9 per monthConsolidate valuable tracking information in a single location to expedite the resolution of delivery issues. Enhance the post-purchase experience to foster customer loyalty and boost sales. Maintain customer engagement with uninterrupted communications following their purchases. Gain practical insights into your post-purchase journey and shipping effectiveness. Adhere to the highest standards of information security and privacy management. Create various organizations to efficiently oversee multiple retail outlets. This approach not only streamlines operations but also improves overall customer satisfaction. -
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LateShipment.com
LateShipment Inc.
LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds. -
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Parcel Perform
Parcel Perform
Parcel Perform is a next-generation E-Commerce Data & Delivery Experience Platform which goes beyond the traditional post-purchase boundaries. We empower businesses to streamline the entire e-commerce experience, from checkout through delivery, including returns and logistics operations. Our AI-driven platform, built on the most comprehensive data foundation in the industry, eliminates data silos and provides the insights and agility that e-commerce companies need to adapt and flourish. We offer end to end solutions with a future proof approach. This will guide businesses along the best practice path for rapid time to value and long-term business success. Our global reach and extensive network of carriers make us an ideal partner for ambitious ecommerce businesses, marketplaces and top-tier 3PLs around the world, such as Nespresso. Shopify, Zalando. Puma. Wayfair. Geodis. Overhaul. -
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Trackr
Shopify
$9 per monthConnects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty. -
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Wonderment
Wonderment
$20 per monthCreate exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty. -
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Keyura Cloud
Keyura Cloud
$350 per monthThis solution is ideal for shipping and container transport firms that operate across land, sea, and air. If you're interested in enhancing the shipment tracking experience but are concerned about the time and costs typically associated with upgrades, we can help with seamless integration into various Transportation Management Systems (TMS). By implementing an intuitive tracking feature on your website and app, customers can effortlessly monitor their shipments without any complications. There's no need for external links or complex software logins; all it takes is a visit to your website or downloading the app from Google Play or the Apple App Store. Enhance your company's efficiency and service quality by delivering concentrated tracking and visibility solutions to not just your customers, but also your customer service teams and suppliers, creating an integrated experience for all parties involved. With our unique tracking web app system, you can distinguish yourself from your leading competitors and elevate your brand's reputation in the logistics industry. This innovative approach to tracking not only streamlines operations but also fosters stronger relationships with stakeholders. -
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Terminal49
Terminal49
$ 350 per monthEnhance the efficiency of your container tracking processes by implementing automation that can significantly reduce labor hours, accelerate container handling, and avoid incurring unnecessary demurrage and per diem fees. With a unified dashboard and API, you can effortlessly monitor all of your shipments and containers while easily pinpointing those that require immediate action. Terminal49 connects with all leading ocean carriers and every terminal across the US and Canada, making it simple to begin tracking. You just need to upload a list of shipment numbers through a CSV file or API, and Terminal49 will handle the rest. Access a comprehensive overview of your container shipment statuses, or delve into the specifics of any individual container. Stay informed about the tasks that require your attention today, including arrivals, potential delays, and containers at risk of incurring additional charges. The real-time shipment tracking API provides direct updates from steamship lines and US terminals through a straightforward integration process. Enjoy a panoramic view of your future shipments along with timely alerts regarding containers in need of your focus, ensuring you never miss a critical update. This seamless tracking solution allows businesses to optimize their logistics operations effectively.
Shipment Tracking Software Overview
Shipment tracking software is an invaluable tool for businesses to manage and monitor the progress of their shipments as they are transported around the world. This type of software enables businesses to stay on top of shipping trends and statuses, ensuring that their merchandise is delivered efficiently to its destination. With real-time visibility into a shipment's location, companies can plan ahead for any potential delays or other issues that could arise during transit.
At its most basic level, shipment tracking software utilizes GPS technology to track a package’s journey from point A to point B. This allows users to log in at any time and find out where their package is located, what stage of transit it has reached, and how close it is to reaching its destination. The system also provides detailed information about the journey such as estimated delivery times, delivery estimates based on traffic conditions, and estimated arrival time.
However, this type of software offers much more than just tracking capabilities; many solutions provide additional features such as notifications via email or text message when a package arrives at certain locations along the way. Additionally, some systems allow users to set parameters such as temperature ranges while in transit so they can be alerted if something goes wrong along the way (i.e., if perishable items get too hot or cold during transport).
The other major benefit associated with shipment tracking software is data analysis capabilities which allow managers to gain deeper insights into their supply chain operations. For example, managers can use the collected data points from each shipment journey (destination city/state/country; pickup and dropoff dates/times; distance traveled; etc.) to analyze trends over time or locate areas within their operations that may need improvement moving forward. Additionally, integration between freight forwarding companies and shippers often allows users access to real-time details about various carriers prior to selecting one for a specific job, including pricing comparisons between different providers based on speed/distance of route taken, etc. This helps ensure that companies select the most cost-effective option for each job every single time, saving them both money and hassle.
Overall, there are numerous benefits associated with using reliable shipment tracking software solutions—improving operational efficiency by providing accurate visibility into packages' whereabouts throughout transit while simultaneously helping businesses identify trends in order fulfillment costs over time so they can make informed decisions moving forward.
Why Use Shipment Tracking Software?
- Improved Efficiency: Shipment tracking software provides an efficient and streamlined system to monitor the progress of shipments. It allows companies to easily track shipments in real-time, ensuring that they can quickly address any delays or issues that may arise.
- Enhanced Visibility: With shipment tracking software, companies have greater visibility over their entire supply chain network. They are able to monitor exactly where a shipment is at all times, allowing them to accurately anticipate when the shipment will arrive and adjust processes accordingly.
- Increased Accuracy: Shipment tracking software reduces the risk of lost or misplaced shipments by providing up-to-date information about a package’s journey from point A to B. Companies also gain more accuracy in reporting arrival dates for customers due to the improved visibility afforded by this technology.
- Reduced Costs: By having an organized process for monitoring shipping operations, costs associated with rerouting services or purchasing additional supplies due to errors can be minimized. Furthermore, the improved accuracy of data provided by these systems helps avoid costly mistakes that may result from human error.
- Automated Record Keeping: The use of shipment tracking software eliminates manual processes such as double entering data which saves time and money invested in employee labor costs while avoiding potential errors made during manual keying in tasks as well as consistent speedup of delivery timelines without compromising on accuracy.
The Importance of Shipment Tracking Software
Shipment tracking software is important for businesses to use because it helps them provide better customer service and maintain accurate records.
At the most basic level, shipment tracking software enables customers to easily track their orders from the time they are placed until delivery. Knowing when a package will arrive gives customers peace of mind so they can plan accordingly. This kind of transparency is essential in providing good customer service and building trust with clients.
From a business perspective, having shipment tracking software simplifies the process of keeping track of inventory levels and shipments sent out. This leads to more efficient operations and fewer mistakes. Businesses can monitor incoming deliveries as well as outgoing merchandise which allows them to quickly identify any issues or discrepancies should they arise during transit. With an accurate record of all current shipments, managers are able to make better decisions about future orders and stock up on necessary items in a timely manner.
Additionally, shipment tracking software also provides useful data that businesses can use for marketing purposes or to strategize new strategies for improving operations further down the line. Detailed information such as delivery routes, costs, trends over time and even shipping methods used by competitors can be gathered from shipment tracking software and used to gain insight into areas where improvements could be made within the company's own processes or services offered overall.
Overall, using shipment tracking software is beneficial for both businesses and customers alike since it promotes better service quality all around while facilitating data-driven decision making that ultimately leads to more efficient operations and satisfied clients who feel confident trusting your business with their orders again in the future.
What Features Does Shipment Tracking Software Provide?
- Real-Time Tracking: Shipments tracking software provide real-time tracking information, allowing customers to review a package’s current location and estimated delivery time.
- Route Optimization: Many shipment tracking providers utilize the latest optimization technologies to route packages in the most efficient manner possible, reducing shipping costs and transit times for businesses.
- Delivery Notifications: End users are provided with notifications about their packages that are being tracked, alerting them when shipments have been delivered or have had delays due to circumstances outside of their control.
- Live Customer Support: Live customer support is typically offered through the app or website, ensuring customers always receive quick responses and assistance in resolving any issues that may arise with their order.
- Automated Alerts & Reports: Automated alerts and reports allow customers to stay up-to-date on their order's progress without having to constantly monitor it themselves manually. They can also set specific triggers such as “notify me when my package reaches its destination” or “send me a notification if delivery is delayed by more than 8 hours”.
- Customizable Tracking Page: Some shipment tracking providers also offer a customizable tracking page which can be linked directly from your website in order to provide customers with a more personalized experience of monitoring their orders on your platform rather than leaving your site completely for this purpose alone. This not only makes it easier for them but increases customer loyalty as well.
- Analytical Data: By analyzing the data from their shipment tracking software, customers can gain valuable insight into areas where shipping processes and customer service can be improved in the future.
What Types of Users Can Benefit From Shipment Tracking Software?
- Logistics Companies: Shipment tracking software allows logistics companies to easily keep track of packages and shipments from the moment they are sent until they arrive at their destination. This ensures that customers receive their orders on time and in perfect condition.
- Retailers: Retailers can benefit from having real-time tracking information of their products as it travels through the supply chain, allowing them to plan better for future demand.
- Courier Companies: Couriers can use shipment tracking software to provide a better customer experience by providing up-to-date information about delivery times and locations, as well as live updates when any delays occur. It also helps them manage inventory more efficiently.
- Warehouse Operators: Warehouse operators can use shipment tracking software to organize shipments effectively before they reach their destination, minimize manual data entry errors, and improve asset utilization by optimizing inventory levels across warehouses.
- 3PL Providers: Third-party logistics providers can use shipment tracking software to streamline warehouse management operations and make sure all packages are delivered in good condition, reducing overall costs and improving customer satisfaction.
- Businesses with Multiple Locations: Using shipment tracking software enables businesses with multiple locations or those with franchise outlets to track the progress of orders while ensuring accuracy over long distances. The system also gives businesses visibility into inventory levels across different locations so they can adequately prepare for sudden spikes in demand or shortages due to unexpected delays.
- Online Customers: End-users or customers can take advantage of shipment tracking software to find out when their orders will arrive, track deliveries in real-time, and even retrieve lost items quickly. It also allows customers to better plan for the arrival of their orders and make sure they are available when it arrives.
How Much Does Shipment Tracking Software Cost?
The cost of shipment tracking software depends on the specific features and capabilities you require. Some basic, standalone software may start at a few hundred dollars for a one-time purchase, but more comprehensive software packages can range up to thousands of dollars with an ongoing subscription fee.
The most important factor in determining the cost of shipment tracking software is the complexity of your needs. If you use multiple carriers who provide different kinds of services, or if you have a large volume of shipments that need to be tracked and managed, then more comprehensive solutions may be necessary, as well as higher prices. The cost will also vary depending on how often you need updates and support, how much training and technical assistance you require, and if you need additional integrations with existing systems or customized reports.
When evaluating shipment tracking software options, it’s important to consider all facets of your business needs to ensure that the price reflects the value provided by the solution. Many providers offer free trials so that businesses can test out the software before purchasing it. Additionally, some companies offer discounts for bulk purchases or long-term contracts, so it pays to shop around for the best deal possible.
Risks Associated With Shipment Tracking Software
The risks associated with shipment tracking software include:
- System outages or slowdowns which can lead to a delay in getting goods to their destination.
- Data breaches or other unauthorized access which could create security vulnerabilities.
- Incorrect data entry which could lead to inaccurate reports and data discrepancies resulting in miscalculated shipping costs and delays.
- Inadequate training of personnel which could result in incorrect operation of the software and inaccurate reporting.
- Lack of integration into existing infrastructure which can create unnecessary work for staff responsible for interfacing with the software.
- Costly upgrades that may not be necessary if there are no extra features required, but are still important to maintain system performance and stability.
- Potential risks from outside entities gaining access to personal data collected by the software, such as customer addresses and credit card information.
What Does Shipment Tracking Software Integrate With?
Shipment tracking software can integrate with a variety of different types of softwares. Accounting and financial software, such as Quickbooks and MYOB, might be used to track payment information for shipments. ERP (Enterprise Resource Planning) software is often integrated with shipment tracking systems to better coordinate the entire supply chain process from order entry to delivery. Warehouse management systems are also often combined with shipment tracking software in order to accurately capture product locations, movement, and related data within the warehouse or distribution center. Finally, customer relationship management (CRM) applications are sometimes linked with shipment tracking tools so that customers can easily access their shipping records online.
Questions To Ask Related To Shipment Tracking Software
- Does the software have real-time tracking capabilities?
- How does the software handle international shipments?
- Does it support multiple carriers and services?
- Is there a way to access shipment history, tracking statuses, and let customers know of any changes in delivery time or date?
- What tooling is available for integrating with existing web storefronts to provide automated updates on the status of purchases?
- What kind of customer service is provided with the software, and how quickly will questions be answered?
- Are there analytics and reporting features that allow me to track trends in shipping, carrier performance, cost analysis, etc.?
- Is there an API available so that we can integrate our own custom applications with this system?
- Is any experience required in order to use the system? If so what kind of training is provided or offered by the software provider?
- What is the cost associated with using this solution compared to other options that may be available on the market today?