Simplex Description
Dynamic. Effortless. Transformative. As a frontrunner in the industry, we empower a multitude of partners, facilitating millions of individuals in acquiring billions of dollars worth of digital assets. Simplex, recognized as a licensed financial institution, equips its extensive partner network with the capability to accept a diverse array of payment options, such as Visa, MasterCard, Apple Pay, SWIFT, SEPA, and many more! With no associated risks, no rolling reserves, and an absence of security breaches, we boast the highest conversion rates and provide multiple acquiring solutions. Our platform enables the purchase of over 90 cryptocurrencies through a vast network of partners. With a fervent commitment to enhancing crypto adoption, we are ceaselessly expanding support for additional currencies, having already integrated over 50 fiat currencies. Our cutting-edge solutions guarantee completely fraud-free transactions, allowing you and your users to concentrate on what you do best, facilitating a smoother experience in the digital asset landscape.
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BEWARE - Company located in Lithuania, you will have no recourse when they defraud you Date: Jul 18 2025
Summary: They never delivered bitcoin to my destination wallet and allowed fraudulent purchases on my account. For quite some time, I used this company with no issue, then after they merged with H Finance, beginning in May 2025 they failed to deliver 4 bitcoin purchases to my wallet, each time telling me there is a delay, that the responsibility is not theirs, that all purchases are final. When I reached out to my bank for assistance, the merchant lied and stated that I never reached out to them directly to report bitcoin not delivered (I have the email communications). The company reported that I had "signed" a document agreeing to their terms and conditions before each purchase, this is a flat-out lie! It was an online purchase and there were no boxes to check or sign agreeing to anything. I also notified the company that apparently my account had been compromised as I could no longer even log in and yet they had the nerve to continue to submit multiple additional transactions on my card that I never initiated, approved of, or received. I had to have my bank ban / block the company from attempting to process any more charges on my debit card. The company is located in Lithuania, so as a US citizen, I have no legal recourse. If you are located in a country other than Lithuania, BEWARE, you will have no recourse or help when they rip you off.
Positive: NONE AT ALL - absolutely no pros, not in any area, not one good thing about the company or my experience
Negative: Located in Lithuania
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Offshore broker that is not reliable and abuses the regulations
Listed on many countries' broker scam/fraud lists
No refunds, tells you they are not responsible for ensuring bitcoin is delivered
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