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Description

Shipup offers a personalized and user-friendly post-purchase experience that builds brand loyalty and enhances customer support efficiency. Transform occasional purchasers into dedicated customers while simplifying your support operations. Alleviate customers' post-purchase anxiety and foster repeat business through customized notifications, branded tracking pages, efficient customer service, real-time shipment monitoring, and more. Handling delivery inquiries can be challenging, but Shipup equips your support team with specialized tools that enable them to swiftly and effectively address delivery concerns. Keep your support staff informed instantly when any shipping issues arise, allowing them to take prompt action and reassure your clients. Not every shipping problem necessitates your support team's intervention, giving you the flexibility to choose which alerts to enable and customize according to your specific requirements, ensuring a smoother operational flow. This tailored approach ensures that your customers remain informed and satisfied throughout their shopping journey.

Description

Enhance the efficiency of your container tracking processes by implementing automation that can significantly reduce labor hours, accelerate container handling, and avoid incurring unnecessary demurrage and per diem fees. With a unified dashboard and API, you can effortlessly monitor all of your shipments and containers while easily pinpointing those that require immediate action. Terminal49 connects with all leading ocean carriers and every terminal across the US and Canada, making it simple to begin tracking. You just need to upload a list of shipment numbers through a CSV file or API, and Terminal49 will handle the rest. Access a comprehensive overview of your container shipment statuses, or delve into the specifics of any individual container. Stay informed about the tasks that require your attention today, including arrivals, potential delays, and containers at risk of incurring additional charges. The real-time shipment tracking API provides direct updates from steamship lines and US terminals through a straightforward integration process. Enjoy a panoramic view of your future shipments along with timely alerts regarding containers in need of your focus, ensuring you never miss a critical update. This seamless tracking solution allows businesses to optimize their logistics operations effectively.