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ease
features
design
support

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Description

Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.

Description

An efficient approach to overseeing your online listings and maintaining a positive reputation is essential. Being featured prominently in leading online directories ensures that potential customers can locate you with ease! With a unified dashboard, you can effortlessly oversee and solicit reviews. One highly effective strategy for enhancing your online reputation involves taking charge of the narrative following customer interactions and ensuring visibility in key online directories. It is nearly impossible to stay informed about your business's digital footprint without utilizing NALA's all-encompassing reputation and directory management dashboard. This platform provides tools that allow you to track, manage, and engage with your online reviews and interactions, all from a user-friendly interface. You'll receive alerts notifying you when your business listings need attention, when duplicates are detected, or when additional synced platforms are identified. Furthermore, you can monitor keyword and keyphrase performance easily, alongside receiving straightforward monthly reports that summarize your progress. This comprehensive approach will empower you to enhance your online presence effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google Business Profile
Instagram
Tripadvisor

Integrations

Facebook
Google Business Profile
Instagram
Tripadvisor

Pricing Details

$39/location/month
Free Trial
Free Version

Pricing Details

$129.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pluspoint

Founded

2021

Country

United States

Website

www.pluspoint.io

Vendor Details

Company Name

the NALA

Founded

2010

Country

United States

Website

thenala.com

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives

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