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Description
Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.
Description
An efficient approach to overseeing your online listings and maintaining a positive reputation is essential. Being featured prominently in leading online directories ensures that potential customers can locate you with ease! With a unified dashboard, you can effortlessly oversee and solicit reviews.
One highly effective strategy for enhancing your online reputation involves taking charge of the narrative following customer interactions and ensuring visibility in key online directories. It is nearly impossible to stay informed about your business's digital footprint without utilizing NALA's all-encompassing reputation and directory management dashboard.
This platform provides tools that allow you to track, manage, and engage with your online reviews and interactions, all from a user-friendly interface. You'll receive alerts notifying you when your business listings need attention, when duplicates are detected, or when additional synced platforms are identified. Furthermore, you can monitor keyword and keyphrase performance easily, alongside receiving straightforward monthly reports that summarize your progress. This comprehensive approach will empower you to enhance your online presence effectively.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Business Profile
Instagram
Tripadvisor
Pricing Details
$39/location/month
Free Trial
Free Version
Pricing Details
$129.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pluspoint
Founded
2021
Country
United States
Website
www.pluspoint.io
Vendor Details
Company Name
the NALA
Founded
2010
Country
United States
Website
thenala.com
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label