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Description
Nelly serves as an all-in-one AI agent platform that enables users to create, test, share, and deploy AI agents effortlessly, without any coding skills necessary. By utilizing Nelly Studio, individuals can design personalized AI agents by simply providing natural language instructions and formatting them with headings, lists, and various content types. These agents can be enhanced with multiple tools, including a web browser and a database, to effectively perform their designated tasks. Users can tackle complex challenges by breaking them into smaller components, assigning them to specialized sub-agents, which allows for the development of a collaborative team of agents to manage sophisticated workflows. With Nelly, users can engage in natural, fluid conversations with their AI agents, who grasp context and maintain a coherent dialogue, thus removing the necessity for specific commands or syntax. Conversations are systematically organized into threads to improve efficiency and clarity. Furthermore, users have the capability to create departments and arrange their agents through a simple drag-and-drop interface, facilitating the construction of their ideal AI team while enhancing overall productivity. This platform not only streamlines the process of AI interaction but also empowers users to customize their experience to meet their unique needs.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Claude
Claude Sonnet 3.7
Facebook Messenger
LM Studio
OpenAI
OpenRouter
Webex Contact Center
WhatsApp
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Claude
Claude Sonnet 3.7
Facebook Messenger
LM Studio
OpenAI
OpenRouter
Webex Contact Center
WhatsApp
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nelly
Country
Sweden
Website
nelly.is/
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html