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Description
We provide solutions specifically designed to cater to the needs of daily freight operations, enabling freight forwarders like you to enhance business workflows and deliver an exceptional customer experience. By removing the need for manual invoice reconciliation and the cumbersome processing of lengthy statements, we enhance your team's ability to manage exceptions effectively and achieve operational excellence. Our advanced shipment visibility platform simplifies the process of tracking shipments, thereby decreasing the workload on your team for updates. With the implementation of AI training and quality assurance, you can attain an impressive 99% data entry accuracy. Streamline your accounting department's routine tasks through automation, which liberates them from tedious manual processes and allows a greater focus on customer service and operational duties. Additionally, our system enables you to monitor employee productivity and keep tabs on task status, deadlines, priority levels, accuracy, output, and time utilization, ensuring that no task is overlooked. Furthermore, by outsourcing intricate tasks that require human expertise, you not only lighten your team's load but also gain comprehensive insights into productivity through our analytics tools. Such enhancements not only improve efficiency but also lead to better overall satisfaction for both your team and customers.
Description
MachShip offers the most user-friendly and comprehensive freight management system available, catering to wholesale, distribution, and e-commerce sectors. This platform allows you to effortlessly consolidate freight dispatch and tracking management into one cohesive system, ultimately saving you valuable hours in administrative tasks and enhancing customer service by eliminating cumbersome manual processes. By reducing invoice discrepancies, it helps you save money through an efficient reconciliation engine that notifies you when invoices do not align, enabling straightforward communication with your transport carriers for any issues that arise. You can conveniently access all your transport carriers and their rates from a single location, allowing you to maintain oversight and control over your shipments as they travel to your customers. With the ability to manage and monitor your consignments in real-time, you benefit from enhanced visibility throughout the shipping process, while also providing customers with timely email and SMS notifications containing tracking information. This comprehensive approach not only streamlines operations but also significantly improves customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
CargoWise
Descartes NetFreight
Jim2 Business Engine
Magaya CRM
Microsoft Excel
Microsoft Word
PowerPoint
Shipthis
Integrations
CargoWise
Descartes NetFreight
Jim2 Business Engine
Magaya CRM
Microsoft Excel
Microsoft Word
PowerPoint
Shipthis
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Expedock
Founded
2019
Country
United States
Website
www.expedock.com
Vendor Details
Company Name
Machship
Founded
2014
Country
Australia
Website
get.machship.com
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills