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Description
Cigo represents the new benchmark in last-mile logistics management, offering an advanced cloud-based solution designed to enhance deliveries, service requests, and pick-ups while enabling seamless scaling for an unparalleled last-mile experience for clients. With our comprehensive web platform, you can easily manage routing, optimize processes, generate reports, and maintain comprehensive control over the entire customer experience in the last mile. Elevate Customer Engagement: Keep your clients informed with real-time SMS and email notifications, complemented by a smooth review process that enhances their overall experience. Equip Your Operators: Our application, available on both iOS and Android, ensures uninterrupted service with online and offline capabilities, fostering effective communication for operators in the field. Effortless Integration: Our solution connects with any existing platforms, streamlining operations by minimizing manual tasks and eliminating inefficiencies within your last-mile processes. Exceptional Enterprise Support: Our dedicated ticketing system guarantees top-tier support for enterprises, ensuring that assistance is readily available whenever needed. By choosing Cigo, businesses can expect not just improved logistics but also a transformative approach to customer satisfaction.
Description
Our network of 85 last mile hubs located throughout North America operates as multi-customer facilities that function as efficient staging areas. These hubs vary significantly in size, ranging from 20,000 square feet to over 200,000 square feet, which allows us to accommodate substantial surge capacity. Serving as a critical part of our XPO Direct distribution framework, these sites ensure that we maintain a consistent service level across different market segments. Even if your business does not generate enough volume to warrant dedicated service in a specific area, you can still benefit from a personalized approach. Our co-mingling strategy within a customized XPO setting offers a cost-effective solution for your logistical needs. Moreover, these last mile hubs process over two million returns each year, highlighting their pivotal role in our operations. The reverse logistics system we employ includes the environmentally responsible disposal of outdated items, further emphasizing our commitment to sustainability. This comprehensive approach not only streamlines operations but also enhances customer satisfaction.
API Access
Has API
API Access
Has API
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cigo
Website
cigotracker.com
Vendor Details
Company Name
Last Mile Solutions
Founded
2011
Country
United States
Website
www.lastmilesolutions.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management