eesel AI Description
eesel AI is an AI-powered customer service solution designed to integrate seamlessly into existing support workflows. It connects with popular help desk tools and internal knowledge sources to understand how your team works. The platform can autonomously resolve customer conversations or assist agents with ready-to-send draft replies. eesel AI learns from historical tickets, help centers, and documentation to maintain a consistent brand voice. Automated triage keeps inboxes clean by routing, tagging, or closing tickets based on custom rules. Support teams can test AI performance using historical data before going live. The platform works across email, chat, tickets, and social channels. Internal teams can also use eesel AI as a knowledge assistant inside Slack or Microsoft Teams. Enterprise-grade security ensures data privacy and compliance. eesel AI helps businesses scale customer support without increasing headcount.
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Zendesk
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Forethought
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- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Assembled
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Pricing
Pricing Starts At:
$239 per month
Free Version:
Yes
Integrations
Company Details
Company:
eesel.ai
Website:
www.eesel.ai/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Live Rep (24/7)
Online Support
eesel AI Features and Options
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