Stratifyd Description
You may not be aware of your own knowledge gaps. Stratifyd is specifically crafted to uncover the trends and irregularities that signal necessary adjustments in your customer, product, and employee interactions. It consolidates and integrates voice of the customer information from diverse sources—such as first- and third-party data, social media, chat interactions, spoken communication, reviews, and beyond—into a unified, secure, and reliable Experience Analytics Platform, utilizing an extensive library of experience, operational, behavioral, public data, and open API integrations. By leveraging the capabilities of Smart AI, you can swiftly focus on the critical moments that matter most. Take control of a continuous flow of customer experience, behavioral, and operational data to disclose and foresee essential themes, irregularities, sentiments, and trends without needing any expertise in data science or coding. Demonstrating that you genuinely value customer feedback is crucial. Enhance customer retention, foster loyalty, and streamline operations by proactively responding to the insights that hold significance. Furthermore, this approach empowers organizations to make informed decisions that ultimately lead to improved overall performance.
Stratifyd Alternatives
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Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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dReveal
dReveal simplifies data visualization and reporting for businesses of all sizes.
Seamlessly integrate it into your product for a powerful, scalable solution:
Build Feature-Rich Reports: Create and define detailed grids, interactive dashboards, and polished documents using our intuitive builder.
Simplified User Access: Business users access reports directly within your product, eliminating app switching and boosting user experience.
dReveal goes beyond static data:
Engaging Visualizations: Craft beautiful, interactive reports that allow users to explore data from different angles and gain deeper understanding.
Flexibility & Control: Export reports in various formats and schedule automated deliveries to keep everyone informed.
dReveal grows with you: Integrates seamlessly with products of any size, adapting to your specific needs.
Empower users, unlock data insights, all within the familiar environment of your product. Choose dReveal.
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Looker
Looker reinvents the way business intelligence (BI) works by delivering an entirely new kind of data discovery solution that modernizes BI in three important ways. A simplified web-based stack leverages our 100% in-database architecture, so customers can operate on big data and find the last mile of value in the new era of fast analytic databases. An agile development environment enables today’s data rockstars to model the data and create end-user experiences that make sense for each specific business, transforming data on the way out, rather than on the way in. At the same time, a self-service data-discovery experience works the way the web works, empowering business users to drill into and explore very large datasets without ever leaving the browser. As a result, Looker customers enjoy the power of traditional BI at the speed of the web.
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Pricing
Pricing Starts At:
$1000 per year
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Stratifyd
Year Founded:
2015
Headquarters:
United States
Website:
www.stratifyd.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Stratifyd Features and Options
Data Visualization Software
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Speech Analytics Software
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Stratifyd Lists
Stratifyd User Reviews
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