Squaretalk Reviews

Summary: 10/10 experience. Strongly recommend this service to any business or individual that needs such solutions!

Positive: This is absolutely the number one voip solution out of several other I have used so far. Onboarding was very smooth, simple and comprehensive. The client and admin portals are very intuitive and easy to use and offer all the necessary features for a great user experience and management. Their customer service is top notch and would always very swiftly resolve any issues.

Negative: For the moment, I cannot think of anything that I don't like.

Summary: What truly stands out about Squaretalk is their unwavering commitment to providing a tailored experience for customers. They actively listen to feedback and continuously improve their platform to meet the evolving needs of businesses. Squaretalk exceeded our expectations as a VoIP provider, offering a combination of reliability, scalability, and robust features that have significantly enhanced our communication efficiency.
The ability to seamlessly integrate with our existing tools has saved us time and effort, while their analytics and reporting tools have been invaluable for monitoring performance and optimizing workflows. Squaretalk clearly prioritizes quality and customer satisfaction, which is why we trust them as a long-term partner for our VoIP needs.
Their customer-centric approach, combined with their innovative platform, sets them apart from the competition. We highly recommend Squaretalk to any business looking for a professional, efficient, and feature-rich VoIP solution!

Positive: Squaretalk has been an incredible VoIP provider for our business. The call quality is consistently excellent, and the platform is user-friendly and intuitive, even for team members new to VoIP systems. The range of integrations, especially with our CRM, has streamlined our operations significantly. Their customer support team is responsive, knowledgeable, and always ready to assist. Additionally, the pricing is competitive, making it an excellent choice for businesses looking to scale.

Negative: There are occasional minor delays when deploying new features or updates. While rare, these could be improved.

Summary: Overall very good experience. Highly recommend SquareTalk for anyone looking for great support and service!

Positive: I’ve had an excellent experience with SquareTalk! Their customer support is top-notch—responsive, friendly, and incredibly helpful. Whenever I’ve had an issue or needed assistance, their team has been quick to resolve things with professionalism and care. The service they provide is reliable and efficient, making it easy to rely on them for all my communication needs. Highly recommend SquareTalk for anyone looking for great support and service!

Negative: Sometimes there is minor technical issues but they are resolved in timely manner.

Summary: Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.

Positive: User-friendly UI & UX, simple installation and configuration, and excellent value for money. Plus, the support team is just one click away.

Negative: Currently, there is limited integration with popular CRMs and Helpdesk software, but the team is actively working on developing integrations with leading CRMs.

Summary: We have grown a lot as a Company and Squaretalk has helped us a lot in this part and I believe that we will grow even more together.

Thank you Squaretalk.

Positive: Squaretalk has great support team and very organized dashboard and easy to use. We have grown a lot as a Company and Squaretalk has helped us a lot in this part.
Thank you Squaretalk.

Negative: At the moment everything is very well organized, but I would also like, if it were possible, for an autodialer too.

Summary: Overall, Squaretalk promotes effective communication by prioritizing clarity, simplicity, and inclusivity, which can lead to better understanding, engagement, and collaboration among team members or within any communication context.

Positive: Squaretalk encourages speakers to be clear and concise in their communication. By breaking down complex ideas into simple, straightforward language, it helps ensure that everyone understands the message

Negative: When everyone communicates using Squaretalk, it creates a level playing field where everyone has an equal opportunity to participate and contribute. This can empower individuals and foster a culture of collaboration and inclusivity.

Summary: No need to say more, the Best experience I've ever had
I hope that all the companies will be like that.

Positive: First, i want to say thank you to Dary (our Customer Success agent) who makes sure that everything is working and that we are satisfied, she is involved in every decision we make and always thinking about how she can improve our satisfaction.
the support team is also very nice and willing to help every time and they do it with joy, definitely the best.
Thank you for being you and it's a pleasure to work with you guys

Negative: Actually, everything that I need I tell to Dary and it is solved so I have no Cons at the moment.

Summary: I am absolutely thrilled with my experience using Squaretalk! This platform has completely transformed the way I communicate and collaborate. The sleek and intuitive design makes it incredibly easy to navigate, and I love the seamless integration of various communication tools.
To sum it all up, Squaretalk isn't just a like for me—it's a full-on love affair. It's my go-to for professional communication, and if you're on the lookout for a platform that's reliable, secure, and easy to use, this is it. Highly recommend!

Positive: The customization options are a fantastic touch. I've personalized my profile and set up notifications just the way I like them. It's these little things that make a platform truly user-friendly.
and the customer support They're quick to respond, super helpful, and you can tell they actually care about making sure users have a positive experience.

Negative: In a nutshell, there's nothing I don't like about Squaretalk.com. It's become my go-to for professional communication, and I'd recommend it in a heartbeat.

Summary: Would recommend it to the team.

Positive: I've been using Squaretalk for almost a month. It is a great service that helps the telemarketing team to dial more calls. The support is amazing, they go out of their way to fix your issues very quickly. It is highly recommended!

Negative: There are no sounds when a team member is making the calls. So, the team doesn't know if the system is dialing the number or not. We would like to see this call sound added.

Summary: Overall the experience is pretty good very satisfied with the overall feature set very good support team call quality excellent and the pricing is okay.

Positive: Call Quality.
Simple.
Good Answer ratio.
Has all the good features Recording, Whisper, Barge in, Transfer mid call.

Negative: The Design is outdated but it isn't really that big of a deal.

Summary: Overall it's been a great experience and we'll continue using Squaretalk for our VoIP phone service for our business.

Positive: We have been using Squaretalk for several years now, implementing the VoIP phone and logs that are incorporated into our CRM. It's very easy to use, and whenever we have had issues, the customer service is great. They respond quickly by email or telephone, and when needed with desktop sharing.

Negative: I don't really see cons to using the service. It's easy to use, and easy to top off the minutes allowed when needed instead of having to pay a flat amount each month whether we use the minutes or not.

Summary: Overall the software has been very positive for us. Our staff use it daily to call all our customers around the World. Line quality is quite good and we never really have connection issues.

Positive: Ability to monitor calls.
Never had a call drop.
Ability to call anywhere in the World.
Having a local number.
Ease of billing.

Negative: Can be difficult to setup initially.
2 different portals can be confusing to use sometimes.

Summary: We have used many VoIP providers over the years and hands down Squaretalk is the best at every aspect.

Positive: The systems is flawless we make 1000s of calls every week and everything runs like clockwork.

I can honestly say none of our agents have complained of a dropped line or bad signal same goes for our clients.

The support team and account managers are first class and nothing is to much trouble for them.

Negative: The white labelling of IP addresses before access to systems can be a little frustrating.

Summary: When using a telephony platform, the main concern is not only how good it is or if the features could be this or that. The main concern should be if an issue happens, how fast and reliable the solution is.
Do not doubt support with Squaretalk.

Positive: Fast and reliable support.
Extended flexibility.
Self Service for a lot of amendments and services.
Good voice quality of calls.
Click-to-call with CRM software.
Supports Softphones and physical devices.

Negative: None for now.
Keep up the excellent job and offer more personalized features.

Summary: Squaretalk call management software has greatly improved our team's efficiency and productivity. Its user-friendly interface and powerful features have made call handling and tracking a breeze.

Positive: Squaretalk is an incredibly easy-to-use call center platform that delivers smooth call experiences, making it ideal for a call center environment. Call dispositioning and monitoring are effortless with this service, and it works seamlessly with Salesforce and other systems and tools we use.

Negative: Although there are no significant negatives to using Squaretalk, some users might experience a learning curve when adapting to the new features. However, once users become accustomed to the platform, these features contribute to its overall functionality and versatility.