ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Service Center
Service Center by Office Ally is trusted by more than 80,000 healthcare providers and health services organizations to help them take complete control of their revenue cycle. Service Center can verify patient eligibility and benefits, submit, correct, and check claims status online, and receive remittance advice. Accepting standard ANSI formats, data entry, and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.
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IQtrac
IQtrac provides a comprehensive solution for enhancing operations management, covering aspects such as maintenance, housekeeping, and guest requests. By utilizing IQtrac, hotels can efficiently oversee their operations, ultimately leading to outstanding guest experiences while maintaining the property in excellent condition. The platform's asset management features help prolong the lifespan of hotel assets. With its service optimization system, managing and tracking guest requests becomes seamless. IQtrac acts as a centralized hub for all maintenance requirements of your property. It also enhances the productivity of your cleaning staff, ensuring that your establishment remains spotless. Additionally, it keeps you informed about low inventory levels and identifies which suppliers to contact for replenishment. Regular inspections can be conducted to guarantee compliance with brand and safety standards. The system also aids in tracking lost and found items and managing associated contact information. You can easily identify high-performing employees and those who may benefit from further training. Ultimately, IQtrac equips you with the essential data to maintain operational efficiency while continuously improving the guest experience. With such a powerful tool at your disposal, managing hotel operations becomes more effective and streamlined than ever before.
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LHost
Lhost provides an exceptional solution for returning items mistakenly left at resorts. When a hotel discovers a forgotten item, the process of shipping it back can be initiated with just a single click! The guest is promptly notified via email about the found item and receives guidance on selecting the most convenient shipping option for having it sent to their desired location. By utilizing LHOST, hotel staff can streamline their workflow, enhance efficiency, and offer a service that extends beyond the guest's stay. This innovative approach helps cultivate customer loyalty without incurring additional costs for the hotel! The shipping fees are covered by the owner of the forgotten item, who will make payment to LHost upon approving the shipment. With the ability to send lost items globally, guests can specify their preferred destination for delivery. Plus, there's no subscription fee associated with this service, making it an attractive option for hotels. This means both guests and hotel staff can enjoy a hassle-free experience when it comes to retrieving lost belongings.
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