PAR Engagement Description

PAR Engagement enables restaurants to elevate customer relationships by unifying engagement tools under a single, connected ecosystem. It integrates campaign management, digital ordering, loyalty, and guest data into one solution that drives consistency and measurable results. Through PAR Punchh, operators can build long-term loyalty programs with rewards and exclusive offers, while Accelerate adds gamification and AI-driven recommendations to boost participation. The platform’s guest data tools allow restaurants to build profiles from first visit through enrollment, unlocking deeper personalization and smarter segmentation. Its Digital Experience module ensures branded, consistent guest journeys across apps, websites, and other digital channels. Restaurants gain real-time control to launch offers, adjust content, and optimize campaigns for better ROI. With trusted scalability across 89,000+ locations and support from 34 of the top 100 restaurant brands, PAR Engagement proves its reliability and performance. Backed by consulting, onboarding, and ongoing support, it provides restaurants with not just software, but a partner invested in their success.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
PAR Technology
Year Founded:
1968
Headquarters:
United States
Website:
punchh.com

Media

PAR Engagement Screenshot 1
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Product Details

Platforms
Web-Based

PAR Engagement Features and Options

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

PAR Engagement User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Business Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Punchh - Review

    Date: Jun 08 2020

    Summary: We have used the Punchh dashboard and omnichannel campaign setup as a part of a project from the client end for more than year now. The dashboard is very attractive and provides a lot of information about the statistics of the brand. Milestone tracking at user level is a cool feature but I don't understand how a client can consume the information.

    On an overall level, Punchh provides decent CRM services.

    Positive: (+) Loyalty CRM system with reward tracking.
    (+) Automatic Dashboard with all relevant figures for tracking business.
    (+) User-level milestone tracking in the dashboard
    (+) Omnichannel integration.
    (+) UI and UX are very attractive.

    Negative: (-) Customer support is not very reliable.
    (-) The dashboard gets stuck sometimes and takes time to get back to normal.
    (-) No alarm systems in case of any failures in the dashboard.

    Read More...
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