Lime Connect Reviews

Summary: We are currently in a test phase to provide a chat to our users and so far the experience during the onboarding was great.

Positive: Slick UI, highly customizable, good load and response times. flexible pricing packages and great support.

Negative: A bit on the expensive side although it is not that easy to comparable directly with the competition.

Summary: Good. Perhaps there could be an option to add text to the button as there are users to whom it is not intuitive at all.

Positive: It is scalable. You can completely hide the button when offline. And I like the interface to other message apps.

Negative: Too many features but I understand there are power users who need them.

Summary: All around a successful system! We can highly recommend it! Otherwise everything is fine the way it is! Keep it up!

Positive: We love simplicity! Everything is quick and direct. If we don't have time to chat, we go offline and the button disappears for the customer! So we don't get any bad reviews as to why our chat is always offline! class system.

Negative: The monthly costs should be cheaper ;-) Otherwise everything is fine the way it is! Keep it up!

Summary: Great! Still trying to learn about Userlike.

Positive: Very easy to get started. And applying it to our website was very easy!

Negative: Need someone to call me and help with set up. Look forward to that.

Summary: I would opt for the pro version if prices were more cost-effective. Nevertheless a good, relatively easily installable tool.

Positive: Proactive client approach & support tool that increases interaction possibilities and allows for swift communication.

Negative: Adaptability could be improved, expensive in fully functional version.

Summary: Highly recommend the company. The staff are very helpful and very knowledgable. Grateful to be working with a company like this.

Positive: Easy to use.
Great customer service.
Fantastic to have multiple channels.
Responsive Sales team who created a unique product.

Negative: Nothing at the moment. Very impressed so far. Pricing is top end but seems worth it.

Summary: All in all, we can say that Userlike appeals to us the most of all platforms. We will also create more promotional material about Userlike.

Positive: We find the app very user-friendly and were able to create a professional company brochure with it. Highly recommended.

Negative: Unfortunately, SVG icons cannot be inserted in the standard version.

Summary: I like the ability to customize the bot commands to integrate into live chat. Userlike is a cost effective platform. Overall, Userlike is an intuitive platform, that helps to drive customer interaction.

Positive: Userlike helps convert most of our lead into customers. The live chat option helps to communicate with users. It's very easy to integrate and customer support is fantastic. The chatbot smartly deals with customer messages.

Negative: No cons. It does every of its work well and enough.

Summary: It allows us to create great customer relationships. It enables a live interaction platform to contact the customer using SMS, Webchat and Userlike messages. We have been very impressed with its effectiveness.

Positive: #1- Auto responder chat-bot gives us easy to handle multiple customers.
#2- Helps business to give a great impression of first in traction.
#3- SMS and website integration is also possible.

Negative: #1- We had an overall positive experience with it.

Summary: Initiative chat services. Clear recommendation. Easily integrates with Slack, Pipedrive Hubspot, Zendesk, Help Scout, Salesforce and many more. The best part is this software is free to use no charges at all. Through live chats we can create loyal customers along with the customers satisfaction. Reliable and trustworthy.

Positive: Userlike is a live chat software. It works through messaging channels like website chat, customer messaging, chatbots, WhatsApp and many more. It provides benefit in generating leads naturally. The installation is very easy. Excellent dashboard. User friendly interface. Customisable design.

Negative: Awesome software. Very easy to use. Little bit can be improved UI. Otherwise all good.

Summary: Very neat solution, nothing negative I ca think of . I would recommend this product to everyone who needs a user-friendly solution

Positive: Seamless web site integration, ease of use. Nice front end. Dashboard has a good design. Good admin features.

Negative: I cannot think of anything negative, really. The first product we use of that kind.

Summary: Meets our requirements and helps us to stay in touch with our customers on a very fast way. Nice product.

Positive: Easy to handle.
Tasks can be deligated to the right person.
Tutorials are easy to understand and implement.

Negative: Pop up chat does not show up always.
Logs out to often automatically.

Summary: Fully meets our requirements and is user friendly.
We would like to test Userlike a little better, since we are still in the process of building the store, we could not yet test all the features.

Positive: Easy handling and setup.
Tasks can be distributed directly to the appropriate position.
Tutorials are very understandable and easy to implement.

Negative: Pop-up chat not always immediately visible in the frontend.
Partially the desktop notification does not work optimally.

Summary: Check some other solutions. Most of them show other users and show which product HTML side they look for.

Positive: Seems to have good security. Some other User from our forum said that Userlike meet German regulations.

Negative: Can not see active users.
Cannot contact users proactively.

Summary: Good product with great functions, we gladly recommend it to our customers and also use it ourselves.

Positive: The live chat preview from the client and the connections to other social media channels are really useful.

Negative: Adjustments in design could be a little more flexible, but on the whole okay.