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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
UX is excellent Date: Aug 28 2022
Summary: So far we have the widget customized and up and running. We especially enjoy that the conversations are saved and easily accessible within the widget.
Positive: Loving this app and it's wide array of features. Feature rich and scalable for startups. Highly recommend!
Negative: Nothing I don't like so far except maybe a $50 per month pricing plan for startups.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Really Good Experience Date: Aug 27 2022
Summary: Overall our experience is really great, we 100% recommend this product to use for any online platform.
Positive: Its features and pricing. Also the user interface is very friendly, we definitely recommend you to use this product.
Negative: We cannot consider anything that needs to be improved.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent solution Date: Aug 26 2022
Summary: I recommend the solution, very practical and adjusts to the needs of any company.
Superior integration to other solutions found in the market.Positive: Versatile solution that adjusts to the needs of the company.
Very intuitive.
Easy to measure and track analytics data.Negative: Prices for a small company can be a bit high.
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Medium knowledge is required for configuring higher level features.Lime Connect Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
It's good Date: Aug 10 2022
Summary: Overall it is good.
Positive: It's easy to use.
Apparently if i write a review i can extend my trial, which is why I am writing this review.Negative: Operator needs to use the website on desktop.
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There's no mobile apps or anything to facilitate the process.Lime Connect Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Userlike review Edited: Aug 07 2022
Summary: I would like to continue using Userlike to make it easy for customers to contact me. It's a great program that comes with a wide range of features.
Positive: Userlike is easy and quick to use for every man. The setup went really well and now I can establish better contact with my customers.
Negative: The only con I can think of is that there aren't any. 😅 I find Userlike successful.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Userlike software is Great Date: Aug 05 2022
Summary: I just got started using it. I will give more experience as I use it down the line.
Positive: 1. This software has everything I need to communicate with my customers.
2. Talk with the customer directly
3. The software is packed with features including, integration with Whatsapp
4. I will be able to contact the customer after a detailed inspection of the item.Negative: 1. No cons so far.
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2. I think it is a little pricy.Lime Connect Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very helpful Date: Aug 02 2022
Summary: Very helpful for our costumers, we would definitely recommend the usability and support of this product.
Positive: Easy to understand and to set up. The option of setups for your business like the display image or the color is great.
Negative: There are a lot of options to define the text, what is a little bit complicated to see what's really important our individual case.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very good experience Date: Jul 29 2022
Summary: It has a good approach, it covers everything necessary to have a very close experience with users in order to provide an excellent service.
Positive: Easy access and location on my platform.
It helps me connect with my users.
It connects with my email so I don't miss notifications.
Your platform covers all the needs I require.Negative: high prices if it affects us a bit as we are not a large company.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent product and support Date: Jul 17 2022
Summary: It's exactly what I need.
Positive: Quick support who helped me with clear step by step instructions.
Negative: Everything perfect, nothing missing.
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I look forward to improve our service with this product.Lime Connect Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Free Service is fantastic Date: Jul 14 2022
Summary: This was an incredibly easy app to use. I have a start-up so I was just looking for bare minimum features at little to no cost and this exceeded my expectations. A great product!
Positive: This product was super easy to install on my website. I found once installed, the product was also very user friendly.
Negative: There really isn't anything that comes to mind that is a negative about this product.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A great tool Date: Jun 05 2022
Summary: Very quick. I will pay this tool when possible. Please wait for me.
Positive: I'm using it's cool. Very easy to understand.
Negative: N/A.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Userlike Date: Jun 03 2022
Summary: I like user like because of the customization, Lack of premium features, No ads, and No hidden costs!
Positive: Full customization,
Lack of premium features,
No hidden payments,
No ads,
Great support,
Fast responseNegative: The pricing,
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The design needs to be improved.
Chatbots premium only.Lime Connect Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Good experience Date: Jun 03 2022
Summary: We like all of it.
Positive: The usability is excellent.
The handling is easy.
Very professional support.
Easy to install.
Our clients will love it.Negative: Nothing.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great preconfigured chat tool! Edited: Jun 03 2022
Summary: Through Userlike we have the possibility to give customers a low-threshold way to contact us. Due to the simplicity of Userlike, the acceptance in the executing department is very high and we are able to roll out the chat quickly.
Positive: The tool is very well preconfigured. Especially the automatic messages in case of absence or not answering questions. Very intuitive and also not very intrusive for our customers.
Negative: Test period is a bit short. With installation on dev system and then testing by sales, a longer test period would be desirable, but support was very accommodating in the test period extension.
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It would be nice if there were roles in the team version that did not consume a quota (e.g. for agency or internal admin).Lime Connect Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent responsive website for chat monitoring Edited: Jun 01 2022
Summary: In general, I liked this site for chat monitoring so I will recommend it to my friends. And I will support the founders of this site.
Positive: I really liked that this chat has access to other chats of other founders, also a very nice and non-obtrusive interface.
Negative: The downside is that the site requires a watermark.
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