• Name: Anonymous (Verified)
    Job Title: CFO
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    UX is excellent

    Date: Aug 28 2022

    Summary: So far we have the widget customized and up and running. We especially enjoy that the conversations are saved and easily accessible within the widget.

    Positive: Loving this app and it's wide array of features. Feature rich and scalable for startups. Highly recommend!

    Negative: Nothing I don't like so far except maybe a $50 per month pricing plan for startups.

    Read More...
    Lime Connect Company Response
    Date: Aug 30 2022
    Hi there, Thank you for taking the time to leave a review! We're happy to hear that you're enjoying Userlike. We wish you success and have fun chatting!
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Really Good Experience

    Date: Aug 27 2022

    Summary: Overall our experience is really great, we 100% recommend this product to use for any online platform.

    Positive: Its features and pricing. Also the user interface is very friendly, we definitely recommend you to use this product.

    Negative: We cannot consider anything that needs to be improved.

    Read More...
    Lime Connect Company Response
    Date: Aug 30 2022
    Hi there, Thanks for your review and your feedback! We wish you success and have fun chatting!
  • Name: Andres T.
    Job Title: CEO
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent solution

    Date: Aug 26 2022

    Summary: I recommend the solution, very practical and adjusts to the needs of any company.

    Superior integration to other solutions found in the market.

    Positive: Versatile solution that adjusts to the needs of the company.

    Very intuitive.

    Easy to measure and track analytics data.

    Negative: Prices for a small company can be a bit high.

    Medium knowledge is required for configuring higher level features.

    Read More...
    Lime Connect Company Response
    Date: Aug 30 2022
    Hi Andres, Thank you for your review! We're happy to hear that you recommend Userlike! Happy Chatting! :)
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's good

    Date: Aug 10 2022

    Summary: Overall it is good.

    Positive: It's easy to use.
    Apparently if i write a review i can extend my trial, which is why I am writing this review.

    Negative: Operator needs to use the website on desktop.
    There's no mobile apps or anything to facilitate the process.

    Read More...
    Lime Connect Company Response
    Date: Aug 23 2022
    Hi there, Thanks for your review! We wish you success and have fun chatting!
  • Name: Anonymous (Verified)
    Job Title: Magician
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Userlike review

    Edited: Aug 07 2022

    Summary: I would like to continue using Userlike to make it easy for customers to contact me. It's a great program that comes with a wide range of features.

    Positive: Userlike is easy and quick to use for every man. The setup went really well and now I can establish better contact with my customers.

    Negative: The only con I can think of is that there aren't any. 😅 I find Userlike successful.

    Read More...
    Lime Connect Company Response
    Date: Aug 09 2022
    Hi there, Thank you for your review! We're happy to hear that Userlike helps you to keep in touch with your customers! We wish you success and have fun chatting! :)
  • Name: Anonymous (Verified)
    Job Title: Owner of store online
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Userlike software is Great

    Date: Aug 05 2022

    Summary: I just got started using it. I will give more experience as I use it down the line.

    Positive: 1. This software has everything I need to communicate with my customers.
    2. Talk with the customer directly
    3. The software is packed with features including, integration with Whatsapp
    4. I will be able to contact the customer after a detailed inspection of the item.

    Negative: 1. No cons so far.
    2. I think it is a little pricy.

    Read More...
    Lime Connect Company Response
    Date: Aug 09 2022
    Hi there, Thank you for your review! We're glad to hear that you're enjoying Userlike! Happy Chatting!
  • Name: Bibliothek W.
    Job Title: Librarian
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very helpful

    Date: Aug 02 2022

    Summary: Very helpful for our costumers, we would definitely recommend the usability and support of this product.

    Positive: Easy to understand and to set up. The option of setups for your business like the display image or the color is great.

    Negative: There are a lot of options to define the text, what is a little bit complicated to see what's really important our individual case.

    Read More...
    Lime Connect Company Response
    Date: Aug 09 2022
    Hi there, Thank you for your review! We're happy to hear, that Userlike is very helpful for your customers! Happy Chatting!
  • Name: Josue H.
    Job Title: Software Development
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good experience

    Date: Jul 29 2022

    Summary: It has a good approach, it covers everything necessary to have a very close experience with users in order to provide an excellent service.

    Positive: Easy access and location on my platform.
    It helps me connect with my users.
    It connects with my email so I don't miss notifications.
    Your platform covers all the needs I require.

    Negative: high prices if it affects us a bit as we are not a large company.

    Read More...
    Lime Connect Company Response
    Date: Aug 09 2022
    Hi Josue, thank you for taking the time to leave a review and your feedback! We wish you success and have fun chatting!
  • Name: Stefan Z.
    Job Title: Business owner
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent product and support

    Date: Jul 17 2022

    Summary: It's exactly what I need.

    Positive: Quick support who helped me with clear step by step instructions.

    Negative: Everything perfect, nothing missing.
    I look forward to improve our service with this product.

    Read More...
    Lime Connect Company Response
    Date: Aug 09 2022
    Hi Stefan, Thanks for your review! We wish you success and have fun chatting!
  • Name: Anonymous (Verified)
    Job Title: Founder and CEO
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Free Service is fantastic

    Date: Jul 14 2022

    Summary: This was an incredibly easy app to use. I have a start-up so I was just looking for bare minimum features at little to no cost and this exceeded my expectations. A great product!

    Positive: This product was super easy to install on my website. I found once installed, the product was also very user friendly.

    Negative: There really isn't anything that comes to mind that is a negative about this product.

    Read More...
    Lime Connect Company Response
    Date: Aug 09 2022
    Hi there, Thank you for your review! We're happy to hear that you're enjoying Userlike! Happy Chatting!
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great tool

    Date: Jun 05 2022

    Summary: Very quick. I will pay this tool when possible. Please wait for me.

    Positive: I'm using it's cool. Very easy to understand.

    Negative: N/A.

    Read More...
    Lime Connect Company Response
    Date: Jun 14 2022
    Hi there, Thank you for your review! We wish you success and have fun chatting!
  • Name: Dujo C.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Userlike

    Date: Jun 03 2022

    Summary: I like user like because of the customization, Lack of premium features, No ads, and No hidden costs!

    Positive: Full customization,
    Lack of premium features,
    No hidden payments,
    No ads,
    Great support,
    Fast response

    Negative: The pricing,
    The design needs to be improved.
    Chatbots premium only.

    Read More...
    Lime Connect Company Response
    Date: Jun 14 2022
    Hi Dujo, Thank you for your review! We appreciate it! :) Happy Chatting!
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good experience

    Date: Jun 03 2022

    Summary: We like all of it.

    Positive: The usability is excellent.
    The handling is easy.
    Very professional support.
    Easy to install.
    Our clients will love it.

    Negative: Nothing.

    Read More...
    Lime Connect Company Response
    Date: Jun 14 2022
    Hi there, Thank you for your review! :) Happy Chatting!
  • Name: Johannes W.
    Job Title: Marketingleiter
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great preconfigured chat tool!

    Edited: Jun 03 2022

    Summary: Through Userlike we have the possibility to give customers a low-threshold way to contact us. Due to the simplicity of Userlike, the acceptance in the executing department is very high and we are able to roll out the chat quickly.

    Positive: The tool is very well preconfigured. Especially the automatic messages in case of absence or not answering questions. Very intuitive and also not very intrusive for our customers.

    Negative: Test period is a bit short. With installation on dev system and then testing by sales, a longer test period would be desirable, but support was very accommodating in the test period extension.
    It would be nice if there were roles in the team version that did not consume a quota (e.g. for agency or internal admin).

    Read More...
    Lime Connect Company Response
    Date: Jun 14 2022
    Hi Johannes, Thank you for taking the time to leave a review! We're happy to hear that you're enjoying Userlike! We wish you success and have fun chatting!
  • Name: Ivan S.
    Job Title: Administrator
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent responsive website for chat monitoring

    Edited: Jun 01 2022

    Summary: In general, I liked this site for chat monitoring so I will recommend it to my friends. And I will support the founders of this site.

    Positive: I really liked that this chat has access to other chats of other founders, also a very nice and non-obtrusive interface.

    Negative: The downside is that the site requires a watermark.

    Read More...
    Lime Connect Company Response
    Date: Jun 03 2022
    Hi Ivan, Thank you for your review! We appreciate it! :) We wish you success and have fun chatting!