Juvonno Reviews

Summary: Amazing experience. Happy I switched from chirotouch to juvonno.

Positive: Easy to set up.
Support is extremely responsive
Tracking remaining appointments for insurance is amazing
Quickly batch consolidate on third party billing

Negative: Nothing to complain about.

Summary: I would very much recommend Juvonno to anyone. It is very user friendly, good reporting, and extremely helpful to any clinic.

Positive: Customer Service is exceptional. If I have any questions, they get answered right away! They have developed areas that needed developing and are constantly improving.

Negative: I feel they have grown fast without fine tuning some areas.

Summary: I enjoy working with Juvonno. I use it every day for work and to schedule a client in is easy and convenient

Positive: Easy to use
User friendly
Even if you never have use Juvonno before you can easily understand how to navigate around

Negative: I don’t have any issues with this product. I use it every day

Summary: I've used Juvonno since I started my job four years ago, and I'm very happy with their features. I like receiving the updates about new features when they're added and think their help center resources are valuable for training new staff or even for current staff to learn something new!

Positive: Juvonno is a dependable system for daily operations, and their tech support team is always helpful when we run into issues. The booking process is simple, and the platform offers great features for communicating with patients, messaging other staff, and leaving notes on patient files.

Negative: To enhance the platform, I suggest working on the chart export feature, specifically, adding detailed filtering options. This would allow us to more easily export charts based on criteria like practitioner, service type, or specific date ranges. This would be very helpful when practitioners need to review their own notes before we send out patient charts.

Summary: Amazing product. I will absolutely be recommending this product to colleagues. I feel like I discovered a diamond in the rough (the rough being the world of EMR/platforms that currently exist and have dominated the market and are very costly).

Positive: I love that Juvonno has everything I need in one place--really minimizing the number of vendors I need to subscribe to. My patients have found it easy to use.

The onboarding process was outstanding and the customer support has been impeccable.

The price is very affordable.

Negative: I'm quite satisfied with the product overall, the lay-out for a cumulative patient profile is a bit different than I am used to, but not an issue.

There were a couple of technical glitches with iPhones/Macs with video not being connected in web browser settings, but solutions avail and support with immediate responses and assistance.

Summary: I love Juvonno, I believe it’s a great step up from Jane. Very easy portal and I think more organizations should jump on the bandwagon.

Positive: Very easy to use, no technical glitches, easy communication. Very great tools for admins and physios to easily access all information necessary.

Negative: Not much that I don’t like besides the new update with the patient confirmation texts.

Summary: Our clinic has had a very positive experience using Juvonno to manage our day-to-day operations. The platform is reliable, and the team behind it is responsive, friendly, and committed to continuous improvement. No clinic software is perfect, but Juvonno’s openness to feedback gives us confidence that any challenges will be taken seriously and addressed over time.

Positive: - Intuitive and user-friendly for day-to-day clinic operations.
- Practitioners find the charting system straightforward and efficient.
- Real-time support chat provides quick and helpful responses.
- Comprehensive Help Center with accessible resources.
- Strong openness to user feedback and suggestions, with a clear willingness to improve.

Negative: - HCAI integration feels overly complicated—though this may be due more to HCAI’s limitations than Juvonno’s implementation.
- Tracking specific patient types (e.g., MVA, WSIB) isn’t as intuitive as we’d like; we currently rely on an external Google Sheet for this.
- The waitlist feature is valuable but could be simplified to enhance usability.

Summary: Overall nothing but positives when it comes to Juvonno. Creators are always very responsive with our feedback, and are always great as getting back to us quickly if one of our staff members needs a hand with anything. If I could give 6 stars I would.

Positive: - Everything is intuitive
- Very easy to learn & easy to use
- Stats are easy to generate , giving real data on clinician / clinic performance

Negative: Nothing bad to say here. There were minor issue in the past such as the inability to copy last charts to make things faster. The team took our feedback and made changes rapidly.

Summary: I find the overall usage of Juvonno easy, accessible, and very user friendly. It is customizable to each particular organization and the payment portals are easy for both clients and admin to use and track. I would definitely recommend this program.

Positive: I love the functionality of all scheduling, the grouping of clients, and the ability to run insurance through Telus E-Health directly through the program. The Juvonno Pay portal is easy to use and navigate, and makes taking credit card payments easy. The team at Juvonno is always helpful and kind.

There are so many ways to customize the experiences of not only our practitioners but also the admin team, and it's well worth every penny.

Negative: I don't really have any notable cons to mention. I find the user experience quite nice.

Summary: It has been an excellent up grade an fun learning new features. Support is great. Patient love the new receipts.

Positive: The system is user friendly. It is easy to correct mistakes. We used the playground a lot before starting live. Transfer of information was seamless.
Support has been amazing all hours of the day. You Tube videos help a lot.

Negative: I don't the constant save feature.
Haven't figured out how to book multiple appt.

Summary: I use this software everyday in my clinic and I have enjoyed it. It's important in my position to be able to complete charting quickly between patients, and I have had no problems with Juvonno.

Positive: - Easy to navigate on both PC and mobile
- The tool bar makes it easy to jump between features like schedule, patient info, and charting
- Charting templates help me keep a detailed record of my treatments

Negative: - I would enjoy to have some shortcuts in the charting to add special characters like arrows

Summary: Love it! Overall Juvonno is the best software that I have used up to date!
It is user-friendly and easy to use. If you are unsure, there is always someone there to help you.

Positive: Virtual access from anywhere in the world.
I can access from my phone/tablet/laptop and out of the country.

Negative: Tracking insurance coverages. I have to calculate the different services manually.

Summary: Extremely positive experience from the start, highly recommend their product and team! Clinic experience will be enhanced in one way or another as they are one of the few intentionally bringing paramedical and medical practitioners together!

Positive: Excellent integration of features that enhance the experience for patients, as well as practitioners of various specialties. Proactive pursuit of feedback for improvement of software, and responsive to challenges in timely manner. Fantastic support through help chat and expedient correspondences through email. Seamless transition and migration of data with very competent team.

Negative: Unable to build your own forms into system at present time.
Some improvement possible to shortcut links available in charting page.

Summary: I think Juvonno is a great tool which has made my life as a administrator quite simple. It's easy to use, reporting has great options and Juvonno comm is a great way to stay in touch with patients.

Positive: - Filter to switch between clinics (if you have multiple)
- Report tab has allot of different options
- Easy to navigate
- Straightforward to share/revoke access
- Juvonno Comm is great to share marketing emails and to stay in touch with patents

Negative: - Automated reports emailed to users/practitioners is not an available option yet, hope it is in the future

Summary: Overall i would not deal with any other company as the support rocks. It is easy for patients to contact and control their own accounts. It's mobile compatible for both doctors staff and patients

Positive: I have used Juvonno in all 3 of my clinics now and am in the process of completing a 4th clinic. The support staff have always been there to help from transferring data to assisting with invoice or payment issues. The chat support makes it a breeze to get issues reconciled in an instant. The technicians are there to build an add on when required and correct background issues.

Negative: I just wish sone of the programming when dealing with multiple clinics within one program could be a bit more customizable. But they find a fix or go around quickly to assist in any way