Fluid Pay Description
Security is embedded in our core values! With several active data centers, we ensure reliability and reduce the chances of software and hardware disruptions. Achieving Level 1 PCI Compliance and more is essential for all payment transactions.
Experience a truly customizable White-Label Payment Gateway that reflects your brand identity for ISO’s, sub-agents, and merchants. From one central hub, manage your array of payment technologies and branding effortlessly. Just how deep does your management go? It’s time to work smarter instead of harder.
To be clear, we do not provide merchant accounts and have no intention of ever doing so! (Seriously!). To access our technology, you must partner with an approved 'Fluid Partner.' This ensures a streamlined process and exceptional support for all your payment needs.
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Fluid Pay User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Parts Manager Date: May 08 2025
Summary: Very disappointed with my recent experience. In particular, I found the level of customer service to be remarkably unprofessional, which greatly impacted my overall satisfaction.
Positive: You don't need a credit card to do a return. The system will automatically credit the card used at the time of purchase.
Negative: I wanted to share a concerning experience I had while contacting Fluid Pay's customer service and technical support. If you encounter any issues requiring a call to them, please be aware that I found their staff to be quite rude.
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I recently called to inquire about a transaction from nearly a week ago that was still pending in Fluid Pay, despite the funds having already been received in Maverick. During the call, the customer service representative deliberately called me "Karen" before quickly correcting herself to "Valerie." It was clear this was not a mistake. I was then transferred to technical support, where that representative also called me "Karen."
I found this behavior to be highly unprofessional, and unfortunately, they were unable to resolve the issue I contacted them about.
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