Birdeye
Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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SocialLadder
Discover the Power of SocialLadder: The Ultimate Ambassador Management Platform.
Streamline word-of-mouth marketing effortlessly. Identify, track, reward, and engage your brand's community effectively. Automate ambassador programs to focus on nurturing relationships with your biggest fans.
Trusted by top ambassador teams worldwide. SocialLadder offers unified collaboration to scale your team and build a loyal community. Manage recruitment, onboarding, tasks, and payments from a single platform.
Leverage machine learning to identify top customers and influencers for maximum impact. Chat, push notifications, interactive message boards, and more give ambassador managers a customizable way to share content & engage with the community at scale. Assign tasks in the real world and online to users or user segments.
Start marketing through your customers, not just to them. Join SocialLadder today to unlock the true potential of word-of-mouth marketing. Empower your ambassadors and drive exceptional brand growth.
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NapoleonCat
NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.
The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.
The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.
Key Benefits of NapoleonCat:
- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.
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Oktopost
Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.
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