Customers.ai Description

Discover the potential of your business's ideal leads by utilizing Sales Outreach Automation and Prospecting Data tailored for businesses of all sizes. Effortlessly fill your sales pipeline around the clock with automation that ensures no opportunity is missed. Transform engaged audiences on Instagram and Facebook into valuable customers for your courses and services. Deploy an automated sales force that manages sales development and outreach, all while significantly reducing costs compared to traditional human sales representatives. Leave no avenue unexplored, as you track and follow up with leads across leading customer messaging platforms. Utilize structured follow-up sequences for every contact and inquiry to swiftly qualify leads and guide them further along the sales funnel. Customers.ai effectively replaces the need for a large team of inside sales reps and SDRs, doing so at a fraction of the expense. Stay on top of your hot leads with instant notifications that alert you and your team when someone is ready to make a purchase. Engage with qualified prospects directly from your mobile device, no matter where you are, to close more deals and increase your sales! Moreover, this seamless integration allows for a more personalized approach, ensuring that every potential customer feels valued and attended to throughout their buying journey.

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Pricing

Pricing Information:
Contact us for pricing
Free Version:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Customers.ai
Year Founded:
2014
Headquarters:
United States
Website:
customers.ai/

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Online Support

Customers.ai Features and Options

Lead Generation Software

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Capture Software

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Sales Engagement Software

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Customers.ai Lists

Customers.ai User Reviews

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  • Name: Demitrious M.
    Job Title: Marketing Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    From MobileMonkey HERO to Customers.ai ZERO

    Date: Oct 03 2023

    Summary: When a company messes up, own it. Instead, they double down. I used them for over a year, and would NOT recommend them with how they treated me.

    Positive: There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

    Negative: Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.

    Read More...
  • Name: Logan M.
    Job Title: Vice President of Marketing
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Confusing Interface, Got Me Flagged for SPAM, Friendly but not Helpful Customer Support

    Date: Apr 04 2023

    Summary: Again, clunky execution on the platform. Super surprised that they decided to prioritize keeping a few hundred dollars rather than making things right. That spoke volumes for me about what MobileMonkey/Customer.AI truly values.

    Positive: Loved the concept and loved how pricing looked initially. Was very excited to try MobileMonkey/Customer.AI, but wasn't thrilled at all with the execution.

    Negative: The interface is really bad. It's difficult to navigate and feel confident that you've set it up the right way. We created a campaign which very quickly got us flagged for SPAM with our email provider. We made some adjustments once we understood what was happening, but decided to turn the platform off. Ends up we got charged again during the next billing period. After a few back and forth emails with their customer service team, they told me they wouldn't be providing a refund...even though we hadn't used the service since we shut it down the month prior. Transparency is a big deal and clearly MobileMonkey doesn't provide that.

    The idea is great. Their customer support was prompt and kind/professional, but I was really surprised at how poorly this went. I buy/use marketing technology every single day and this has been a particularly negative experience.

    Read More...
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