Customer Radar Description

Facilitating customer feedback is a breeze with Customer Radar, which can be accessed through various platforms that your customers prefer, such as email, text messages, online forms, or even printed on receipts. You can instantly review and analyze the responses on your live dashboard, fostering a direct link between customer feedback and your daily operations. By testing, measuring, and utilizing actionable insights from customers, you can refine your overall business strategy with the most current information available. Additionally, benchmarking data will provide insights into your market standing, allowing you to understand how you measure up against competitors. Utilizing advanced NPS technology, Customer Radar simplifies the process of capturing customer opinions, ensuring their feedback is collected swiftly and effortlessly. As soon as the data, including your Net Promoter Score, is gathered, it is visible on your dashboard, empowering you to take prompt action. Customer Radar ensures that you connect with your customers wherever they are, whether it be through email, text, online platforms, or printed receipts, thus enhancing your ability to gather and act on valuable feedback. This approach not only helps in improving customer satisfaction but also drives your business growth by adapting to the needs and expectations of your clientele.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Customer Radar
Year Founded:
2012
Headquarters:
New Zealand
Website:
www.customerradar.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Live Training (Online)
Customer Support
Online Support
Business Hours

Customer Radar Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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