CloudControl Description
A comprehensive tool designed to streamline all aspects of your business. Boost the efficiency of your agents and enhance your conversion rates through intelligent routing solutions while minimizing processing times. Revitalize all communication channels to effectively address the increasing demands of customers. Elevate the quality of your service and training to maintain exceptional standards. Foster a close, friendly relationship with our clients, ensuring direct and personal interactions! With a legacy of embracing technological advancements for 15 years, innovation is ingrained in our ethos. You have full control over your data, including where to store your customer information. Our team is at your service around the clock. We prioritize swift decision-making in line with our service level agreements (SLA). The quality of our service, along with its availability and features, is tailored to fit your unique environment and requirements. We continuously strive to offer cutting-edge features and services. Ultimately, our competitiveness hinges on the excellence of our products and the caliber of our services provided. In today’s fast-paced market, staying ahead is essential for success.
CloudControl Alternatives
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Caller ID Reputation
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CallShaper
A Complete Call Center Package
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With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
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CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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DOP Software
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Integrations
No Integrations at this time
Company Details
Company:
CloudControl
Year Founded:
2001
Headquarters:
France
Website:
www.cloudcontrol.fr/page/home
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
CloudControl Features and Options
CloudControl User Reviews
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