BrandMail Reviews

Summary: I am overall pleased with BrandMail, I would a hundred percent recommend it to anyone. Super, duper impressed!

Positive: I appreciate how hands-on and communicative the team is. They support you throughout the entire process and offer training to help you gain a better understanding and become more independent. Additionally, they are very patient with their clients.

Negative: There is nothing about BrandMail that I dislike or find bothersome. In my opinion, they are doing an excellent job!

Summary: Our emails look beautiful and all now consistent according to company branding guidelines.

Positive: We have been using BrandMail for some months now and am really pleased with the support that we received implementing the product. It is great that we can update employee details via the platform and we appreciate the customisations the team made for us.

Negative: The set up process in terms of look and feel takes time to refine and some IT knowledge is needed if you do not have an IT department to assist.

Summary: Great experience with the product & the BrandQuantum team. Easy to use product with BrandMail, makes implementation & signature rollouts effective.

Positive: Ease of Use
Meets company requirements with regards to Company email consistency
Great team to work with

Negative: Nothing to add here, we've had a great experience with BrandQuantum.

Summary: Overall, using BrandMail has been a positive experience. It keeps all our emails consistent and professional, makes it easy to manage signatures and banners for everyone, and saves time with updates. The support team is helpful whenever we run into questions.

Positive: When I first joined the company, there was no standard email signature—everyone used their own style. The biggest benefit of using BQ is that it makes all our emails consistent. Now every email looks professional, neat, and matches the company brand.

Negative: When we first started using BQ, it was a bit challenging, especially for team members who aren’t very tech-savvy. Sometimes updates or syncing take a little longer than expected. But once it’s set up, it works really well. The banner tool can be a bit tricky, but the BrandMail team is always there and ready to help.

Summary: BrandQuantum has been an invaluable partner to STK for the past 8 years, consistently delivering exceptional support with our signature branding. Over the years, they have demonstrated not only their technical expertise but also a deep understanding of our brand’s identity and vision, ensuring every detail is aligned with our standards.

Working with their team is an absolute pleasure; the process is always seamless, and they have an incredible ability to turn what initially feels like a major challenge on my side into a well-thought-out, practical solution. They are highly responsive, approachable, and proactive in addressing any request or concern. What stands out most is their willingness to go above and beyond, always providing multiple options to consider, making it feel as though nothing is ever too difficult or impossible for them to deliver.

Their professionalism, creativity, and unwavering commitment to excellence have made them more than just a service provider; they are a trusted extension of our team. I cannot recommend BrandQuantum highly enough for any business seeking a partner who combines exceptional skill with a solutions-driven, can-do attitude.

Positive: Long-term, trusted partnership (8+ years with STK)
Deep understanding of brand identity and vision
Exceptional technical expertise in branding
Seamless and efficient collaboration process
Highly responsive, approachable, and proactive team
Goes above and beyond by providing multiple solutions and options
Creative, professional, and solutions-driven approach
Makes complex challenges manageable and practical
Acts as a true extension of the client’s team

Negative: There are no cons to mention, nothing!
I am extremely happy with the service and the team.

Summary: This is a powerful solution for organizations looking to enhance their email branding, maintain compliance and streamline communication. It stands out for it's centralized control and seamless branding integration

Positive: **Allows consistent brand presence across all emails (Logos, Disclaimers, signatures)

**Useful for marketing and Professionalism

**Helps maintain consistency across departments.

Negative: **Unlike the Windows/Outlook Setup, Installation Quantum on Mac requires a different approach- Often involving more manual steps or workarounds. This can lead to confusion or delays especially for teams using mixed operating systems.

Summary: The software is easy to use and provide better customization of emails and signatures.

It also performs tasks quickly.

Positive: I'm enjoying BrandMail and the features it has. We recently created a banner and attached it to my email signature which changed every time I was sending an email, and I loved how easy it was to setup the banner and the attraction it got.

Negative: No cons to provide. Happy with the overall features of the software and the assistance that the support team is providing

Summary: I would recommend this product to people in my industry. It's got great functionality, and it really allows us to represent ourselves in a professional manner.

Positive: Great thing about brand mail is their support staff and their functionality. They walk you through the whole set up process and on boarding as well as creating your email signatures from scratch.

Negative: The back and portal was a little tricky to navigate, and I think they are taking steps to improve that user interface

Summary: We are very happy with BrandMail and have had many clients, vendors, and other dealerships that we work with say they were impressed by our new signature.

Positive: BrandMail is a very professional product. The administrator console is easy to learn and any problems we had with setup were handled quickly with understanding from their staff. We are in the US and even though there is a six-hour difference in time zones they were always available when we needed them with support.

Negative: No cons with BrandMail. We had slow Microsoft integration for a couple users, and I verified it was a Microsoft on occasion.

Summary: Good managment system to keep our Companies signatures updated, unified.
Easy to add important banners to our signatures when required, for example holiday closures, stock take etc.

Positive: Unified email signatures which makes it more professional.
easy updates and changes - which keeps our signatures up to date
easy to add banners for important dates.

Negative: To incorporate signatures to be used on platforms like Gmail.

Summary: The Team at BrandMail are excellent! They enable us to get our marketing message out there more effectively and reach a wider audience.

Positive: Working with the BrandMail Team is seamless. As soon as a request is sent to the team via email, the ticket is logged and the request actioned and implemented within the timeframe requested, if not before. They are helpful with giving advice and recommendations to improve marketing via their platforms. The way in which our marketing is integrated within our 6 campuses enables us to get our marketing message out there more effectively and reach a wider audience.

Negative: Honestly, I have not had a reason to dislike anything about BrandMail, or their Team.

Summary: Having a consistent, professional email signature on all emails, across the whole business. I use a marketing application that generates emails and I can rest assured that my email signature will be on every single email sent from that application. I also use an email app that only allows the most generic signature in-app...but with BrandMail, I know that my professional business signature will be on every single email to every recipient. I don't have to worry about brand consistency when adding a new team member - BrandMail takes care of that for me!

Positive: The BrandMail team is made up of absolute angels (especially Paula and Simon)! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer!

Negative: Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed.

Summary: I am happy with the product. I find it user friendly and love the branding and administration. Our Marketing department can use the analytics. We use the social media links and the branding pages for clients.

Positive: The branding is fantastic, the product works. I am impressed with the support. I find the company innovative.

Negative: I find the product expensive. I would like to introduce the mobile option to my organization as then we can have a uniform brand, look and feel.

Summary: Excellent- Easy to install, easy to implement, no major team training as it's intuitive, easy to upload new templates or reusable pieces of information, and it totally achieves its objectives

Positive: Re-using content used to be a big challenge because
1) personal data would be incorrectly left in
2) it would be pasted into different documents with different styles and would look yuck
3) My teams didn't know where to find great examples I'd created because it was buried somewhere in a client's folder
4) context wasn't adjustable (single vs married, children vs not)

With Brand Mail, I can enter the client's name and it's re-used everywhere, the templates are so easy to create that I"ve made context specific templates, and the styles are locked in and transportable. This makes it highly efficient, saves me time and embarrassment and I trust that it's accurate. And each time I find a new way of doing things, I can just upload and everything's easily available to everyone.

So, in the end, it removes the dependency on me, and the result is that it's like i've cloned myself to more people.

It was super easy to install and integrate into our existing life because we're Microsoft Office dependent(I am the tech department!), and the customer support has been phenomenal - with the BrandQuantum team building us little help videos that we can access from our toolbar. I use it every day now, and am so excited to build it out to every area of our business.

Negative: Nothing... I haven't yet come across anything that bugs me.

Summary: I am more than happy, it's something i don't have to worry about at all since I have not had a bad experience at all

Positive: Implementation is simple and straight forward. It's easy to use, the support team is phenomenal as well

Negative: Nothing I can fault the team on, the software works and works well