12Return Description

12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce.

Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide.

Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more.

With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele.

Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.

Pricing

Pricing Starts At:
€ 495 per month
Pricing Information:
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.

Integrations

API:
Yes, 12Return has an API

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Company Details

Company:
12Return
Year Founded:
2010
Headquarters:
Netherlands
Website:
12return.com
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The All-in-One Commerce Platform for Businesses - Shopify Icon
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Shopify offers plans for anyone that wants to sell products online and build an ecommerce store, small to mid-sized businesses as well as enterprise

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

12Return Features and Options

Warehouse Management Software

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Returns Management Software

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipping Software

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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