Best Web-Based Operations Management Software of 2025 - Page 4

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers. Grafana Cloud delivers the full power of Grafana’s open and composable observability stack—without the overhead of managing infrastructure. As a fully managed SaaS offering from Grafana Labs, it unifies metrics, logs, and traces in one place, giving engineering teams real-time visibility into systems and applications. Built around the LGTM Stack—Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics—Grafana Cloud provides a scalable foundation for modern observability. With built-in integrations for Kubernetes, cloud services, CI/CD pipelines, and OpenTelemetry, Grafana Cloud accelerates time to value while reducing operational complexity. Grafana Cloud also supports OLAP-style analytics through integrations with data warehouses and analytical engines like BigQuery, ClickHouse, and Druid—enabling multi-dimensional exploration across observability and business data. Teams gain access to powerful features like Adaptive Metrics for cost optimization, incident response workflows, and synthetic monitoring for performance testing—all within a secure, globally distributed platform. Whether you’re modernizing infrastructure, scaling observability, or driving SLO-based performance, Grafana Cloud delivers the insights you need—fast, flexible, and vendor-neutral.

This low-code Business Process Management Suite (BPMS) enables medium and large enterprises to design, automate, and continuously improve business processes — while staying aligned with corporate architecture, IT governance, and compliance standards. It empowers both business and IT teams to collaborate and rapidly deliver workflow-driven applications without heavy coding or long development cycles. The platform supports a wide range of automation scenarios, including CapEx approval, procurement management, customer order processing, approval workflows, and document tracking — replacing email-based and manual routines with structured, transparent, and auditable digital workflows. Built-in Enterprise Architecture (EA) capabilities allow organizations to model business capabilities, link them to operational processes and systems, and ensure traceability across business and IT layers. This helps enterprise architects align process changes with strategic goals, manage dependencies, and support long-term transformation initiatives. With visual tools for process design, data modeling, access control, and integration with core enterprise systems (ERP, CRM, DMS), the suite enables fast deployment, cross-department collaboration, and continuous optimization. Flexible deployment options (cloud or on-premises) ensure security and scalability in regulated environments. The BPMS is used across multiple industries — including manufacturing, financial services, healthcare, energy, and the public sector — by organizations seeking to reduce operational costs, improve agility, and modernize their process landscape without disrupting core systems.

Paccurate is a complete cartonization platform that helps shippers determine which carton sizes they should use, and provides real-time instructions for how to pack them. Paccurate does not focus on volume reduction alone, but instead optimizes for your unique costs, including labor, material, and even your negotiated rate tables. In practice, this patented method results in 20% more savings compared to cubic-only cartonization.

SPEC Innovations’ leading model-based systems engineering solution is designed to help your team minimize time-to-market, reduce costs, and mitigate risks, even with the most complex systems. Available as both a cloud-based and on-premise application, it offers an intuitive graphical user interface accessible through any modern web browser. Innoslate's comprehensive lifecycle capabilities include: • Requirements Management • Document Management • System Modeling • Discrete Event Simulation • Monte Carlo Simulation • DoDAF Models and Views • Database Management • Test Management with detailed reports, status updates, results, and more • Real-Time Collaboration And much more.

Modernize your procurement process with Order.co – an easy-to-use procurement software that simplifies every aspect of purchasing for your business. With Order.co you can automate sourcing, purchase requisitions, and PO management while improving spend analytics - all in one customizable platform. Leverage Order.co’s AI powered sourcing technology and exclusive supplier discounts to save an average of 5% on products, and avoid supply chain disruptions with Order.co’s 17K+ vendor network. Customize budget and approval workflows for your business, purchase from your custom product catalog, and pay on flexible terms with your preferred method. Access real-time spend data and insights by user, location, cost center, or vendor for enhanced budgeting, forecasting, and reporting. Order.co works seamlessly alongside any ERP and accounting system, including direct integrations with Quickbooks Online, Sage Intacct, Netsuite, and more to simplify your entire purchase-to-pay process.

RunMyJobs by Redwood is the only SAP endorsed and premium-certified and the most awarded SAP-certified SaaS workload automation platform and only allowing enterprises to achieve end-to-end IT process automation and unify complex across any application, system or environment without limits and with high availability as you scale. We're the #1 job scheduling choice for SAP customers with seamless integration to S/4HANA, BTP, RISE, ECC and more while maintaining a clean core. Empower teams with seamless integration with any present and future tech stack, a low-code editor and a rich library of templates. Monitor processes in real-time with predictive SLA management and get proactive notifications via email or SMS on performance issues or delays in all your processes. Redwood team provides 24/7/365 day global support with the industry’s strongest SLAs and 15-minute response times and a proven approach to migration that secures continuous operations, including team training, on-demand learning and more.

Managing government contracts shouldn’t be a never-ending spreadsheet chore. R3 Contract Management is built from the ground up for GovCon — and now, it goes beyond tracking and compliance. With embedded AI and intelligent workflows, R3 starts doing the contract work for you. Whether it’s ingesting a new award, adding clauses with flowdowns, adding CLINS and SLINS with funding details, or creating new subcontracts, R3 AI delivers more than visibility — it executes and does the actual work. All of this happens inside a platform designed for how GovCon really works — with FAR/DFARS logic, secure collaboration, and My Contract Work dashboards that make life easier for everyone. It’s not just contract management. It’s contract execution — at scale, powered by AI.

Kognition provides advanced AI-driven security technology that offers continuous, vigilant force multiplication at a fraction of the expense of conventional security solutions. Integrating seamlessly with existing systems, we empower organizations to actively detect threats (like weapon displays and crowd formation) and notify your security team about the presence of restricted individuals and VIPs. Kognition lowers IT expenditures and reduces the need for extra security personnel while enhancing incident response efficiency and delivering thorough security reporting and visibility for K-12+, commercial real estate, regulated sectors, and beyond.

isoTracker Quality Management is a popular cloud-based quality management software (QMS) system. It is used on a worldwide basis by businesses to manage their ISO 9001, ISO 13485, ISO 22000, ISO 17025, ISO 14001 systems...plus many others. It is a modular product which can be configured to meet an organization's specific requirements and is competatively priced with superg customer support. Any module combination of Document Control, Complaints, CAPA, Audits, Training, Non-Conformance and Risk can be subscribed to.

Nasdaq Metrio is a sustainability reporting platform tailored for businesses at various stages of their ESG journey. It merges meticulous data collection, tracking, and management with emissions calculations and assurance. Additionally, it provides a comprehensive library of metrics from various rater and ranker frameworks as well as regulatory bodies, all cross-referenced, de-duplicated, and clarified, complete with guidance notes.

ROLLER has a proven history of serving over 2,000 clients spanning 30+ countries, including esteemed brands in the attractions industry such as SkyZone, Altitude, American Dream, Uptown Jungle, Flip Out, WhoaZone, Oxygen, Innoflate, and Jumpsquare. We possess an in-depth understanding of the unique requirements of play centers, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, aquariums, and more. ROLLER stands out as the leading all-inclusive venue management solution for attraction businesses, equipped with a diverse set of features that amplify revenue and streamline operations. Experience seamless ticketing, efficient point-of-sale systems, advanced membership management, and integrated waivers—all in one robust platform designed to elevate your business.

P3Source is a cost-effective, and user-friendly print procurement and resale platform, meticulously designed for corporate, educational, and non-profit print buyers. P3Source also offers features for brokers, print management firms, inplants and print manufacturers to manage and resell work. Crafted by industry-savvy print enthusiasts, P3Source operates as an efficient print procurement management system, revitalizing the conventional 'Bid and Buy' RFQ process commonly used in the Printing and Marketing Services Industry. As a project management hub, P3Source capably handles dozens of simultaneous projects, bringing together all the details, files, approvals, notes, and historical data in one easy-to-search place. It archives completed projects for future access and detailed reporting. P3source's web portals tie together the supply chain. Customers can submit requests, approve projects and upload production files. Suppliers can effortlessly submit quotes, accept orders, post shipment data, and even present their invoices. This streamlined approach ensures quick, hassle-free transactions for all parties. Celebrate the future of print management with P3Source - easy, efficient, and made with you in mind.

ProShop is a web-based, paperless shop management, ERP, and MES system for manufacturing companies in regulated sectors. ProShop was built in a machine shop on the floor. It's unlike anything else you've ever seen. ProShop was designed to handle complex manufacturing environments better than any other product on the market. This system gives you unprecedented insight into every aspect of your manufacturing company. ProShop can be described as a Digital Manufacturing Ecosystem. It is 100% paperless and combines the features of ERP, MES and QMS with other software categories. This is for machine shops and fabricators, job shops and contract manufacturers, as well as others in regulated sectors who need tight control over their processes and need accurate and timely information to make the most profitable decisions.

ARGOS is a platform for AI-powered digital identity. We are revolutionizing the way identity is experienced around the world. We create essential identity solutions for individuals and businesses to ensure the security of digital ecosystems worldwide. We provide services that help you identify Anyone, Anywhere, Anytime!

NEMS Environmental Management Suite transforms ESG reporting through a genuine collaborative experience. KPI tracking, robust visualization, and advanced Analytics are readily available. Our integration service efficiently captures data from your current systems, enhancing productivity and minimizing reliance on expensive third parties. Anchored by NEMS Panorama, this suite seamlessly adapts to diverse industries, designed for collaboration and intricate processes, poised to evolve with your requirements, making it a revolutionary force in environmental management. Surpassing traditional reporting tools, NEMS Environmental Management Suite introduces cutting-edge collaboration features, efficient workflows, and global control. Tailor your reporting formats with customizable options, ensuring flexibility aligned with your specific needs. While NEMS benefits any industry, we also offer specialized compliance features and tracking tailored for the Oil & Gas sector, drawing from over three decades of expertise. Explore the transformative capabilities of NEMS – schedule a demo today to witness how it can elevate your sustainability efforts.

Flexibility-oriented organizations can use Flexwhere Workplace and Meeting Room Booking System to manage their workspaces and meeting rooms. It is a Dutchview software application. These employees don't have a fixed workspace. Flexwhere allows them to quickly find out which meeting rooms and flex places are available and where their colleagues are located. The information can be viewed on a desktop, laptop or display. Flexwhere can be accessed from any device, including a smartphone or tablet, via the mobile app. Flexible workplaces are becoming more popular. This is creating all kinds of possibilities but also raising questions like: "How do I find a free workplace?", "Where can I find the colleague that I need?", "Is there a conference room on this floor?" Flexwhere Meeting Room Booking System can answer these questions and is ideal for supporting the transition to flexible work.

SupplierGateway revolutionizes Supplier Management with a platform that simplifies onboarding, compliance, and management. Our cloud-based solution automates manual tasks, centralizes supplier data, and streamlines compliance tracking for businesses of any size It features automated onboarding, data management, compliance and diversity tracking, and spend analysis. Integrated seamlessly with existing systems, it scales to your needs, reducing costs and fostering innovation. Key advantages include quick, accurate supplier integration, a unified data hub for informed decisions, streamlined regulatory adherence, and enhanced local and diverse supply chains. Spend analysis tools offer strategic procurement insights into diverse and local spending. Designed for adaptability, SupplierGateway fits smoothly into your business operations, supporting growth without added complexity or cost. It not only cuts operational expenses but also boosts compliance and innovation, redefining supplier management. Embrace this transformation and advance your strategy to new efficiency levels.

flowdit presents a cloud-based Operations Management platform tailored to enhance your business efficiency, foster teamwork, and elevate productivity levels. Applicable across diverse sectors such as manufacturing, logistics, and services, flowdit simplifies task management, performance tracking, and facilitates informed decision-making based on real-time data. Highlighted functionalities include personalized workflows, live monitoring, comprehensive task and resource management, along with automated reporting features. The platform promotes seamless inter-team collaboration through integrated tools and offers offline capabilities to ensure consistent data collection, even in remote environments. Designed to scale with your organization, flowdit is suitable for businesses of any size, from small groups to extensive enterprises. It aids in minimizing manual processes, uncovering inefficiencies, and striving for operational excellence. Equip your teams to work more intelligently, enhance transparency, and amplify productivity with flowdit Operations Management.

Filejet will submit all required documents and fees for you to create new formations in each of the 50 states. You can add existing entities that you manage to the Filejet platform either individually or in bulk. We will notify you about upcoming due dates and allow you to pay fees to other states from the Filejet platform. Filejet allows you to manage compliance across multiple jurisdictions. You can submit documents and pay fees for each state directly from Filejet. Filejet can send reminders about key due dates and complete compliance tasks. You can add collaborators to any entity you manage, share or send important information. Automate your workflow by combining all your business entities and clients into one platform. Our automated reminders will remind you not to miss a deadline for filing or paying fees in any state.

Sumsub is a single verification platform that allows you to onboard more customers worldwide, speed up their access, reduce costs, and fight digital fraud. Sumsub combines effective verification flows with higher conversion rates worldwide through a powerful, all in one suite designed for a wide variety of needs: KYC/AML verification, KYB verifications, payment fraud prevention and face authentication.

The Square 9 AI-powered intelligent information processing platform takes the paper out of work and makes it easier to get things done with digital workflows that automate many aspects of how you work today. We make it easy by extracting information from scans or PDFs, storing documents in a searchable archive, and building digital twins of your current processes through graphical workflows.

Predict360, by 360factors, is a risk and compliance management and intelligence platform that automates workflows and enhances reporting for banks, credit unions, financial services organizations, and insurance companies. The SaaS platform integrates regulations and obligations, compliance management, risks, controls, KRIs, audits and assessments, policies and procedures, and training in a single cloud-based SaaS platform and delivers robust analytics and insights that empower customers to predict risks and streamline compliance. Happy with your current GRC but lacking a true analytics and BI tool for intuitive executive and Board reports? Ask about Lumify360 from 360factors - a predictive analytics platform that can work alongside any GRC. Keep your process management workflows intact while providing stakeholders with the timely reports and dashboards they need.

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

Our PIM Software allows you to master products and distribute them through multiple distribution channels. A central repository of product data can be used for eCommerce websites, print catalogues, ERP systems, trading partners, and other applications. Reach more channels, optimize merchandising, syndicate automatically, and ensure product accuracy.